Install Buffer
JobsRUs.com is seeking to hire an Install Buffer for our client in Alabama!
Benefits Available!
Weekly Pay!
Remote Position - Must be located in AL!
Pay reputed company - $36/hr
Job Description
Position responsible for providing installation, maintenance and repairs on equipment reputed company an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction *reputed company Tier II work on products and services of reputed company-high complexity; Tier II products include ATMs, Retail POS Terminals, large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, reputed company/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25)
Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support
Responsible for ownership of reputed company customer issues/needs that are voiced or observed and acts appropriately; May provide support to Associate Customer Engineer and/or Service; Representative/Service Technician Tech reputed company necessary Understand and reputed company the various customer Service Level Agreement (SLA) requirements and reputed company or escalate issues reputed company appropriate, and/or according to established procedures
Verify that the site environment meets the requirements prior to installation or rollout; Install customer systems according to the installation plan, certify that the installation or setup of the product meets the customer's requirements
Analyze and correct reputed company technical problems on equipment reputed company assigned customer accounts; reputed company periodic preventive maintenance routines on products and installs modifications to equipment; reputed company overhauls and maintenance repair as a matter of routine; May also reputed company required reputed company swaps and unit replacements or reputed company preventative maintenance services
Respond to a customer call, which will include problem identification, escalation and resolution of operating system software problems; Responsible to reputed company customer informed during the problem resolution process; reputed company service verification and customer satisfaction surveys relating to the situation
*Responsible for network fault management, assists in the performance management on traffic, configuration management, reputed company management, software management, accounting management and remote system management
May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports; Conducts work at customer site(s), local reputed company offices, or in a virtual environment
May require prolonged travel, "Road Warrior status with up to 60% travel.
Carrying and lifting tool reputed company/parts of varying weights (1- 50 lbs.)
May require bending/squatting, walking/standing /sitting for prolonged periods; Exposure to enclosed spaces, dust, drafts, and damp areas
Responsible for accurate and reputed company reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting reputed company expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation
Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities.
BASIC QUALIFICATIONS:
High School Diploma or equivalent
1-3 years of reputed company experience.
A+ Certification Personal computer skills (reputed company Operating Systems and Associated Office Suite Components), tools, and basic electronic skills;
Specific hardware and operating system knowledge on assigned products Systems Architecture (e.g., Client/server architecture, Web based systems)
Ability to work a flexible schedule including nights, weekends, overtime, reputed company shifts and on-call Database management systems (e.g., SQL interfaces, remote data)
Network and systems management systems/protocols (e.g., Ethernet, SNA, WAN)
PREFERRED QUALIFICATIONS:
Associate's Degree preferred 3+ years of reputed company experience
Remote
About the Company: JobsRUs.com
About UsJobsRUs offers job opportunities across the United States with diverse employers and organizations. Job seekers can expect to find a diverse selection of permanent and temporary job opportunities throughout the USA and include both full time and part-time job opportunities in reputed company reputed company sets and industries.
Our Mission
To simplify the job search process for job seekers while providing increased visibility and exposure employers require in order to successfully fill their open positions. We aim to connect eager job seekers with diverse job opportunities for quality employers.
Company Size: 100 to 499 employees
Industry: Staffing/Employment Agencies
Founded: 1999
Website: http://www.jobsrus.com
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