Director, Operations, International Franchise Services
Build a Bigger, reputed company, Bolder Future
Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues reputed company an impact.
Your Mission:
The Director of Operations manages reputed company operations excellence and operations support initiatives for their respective region. This position works collaboratively and cross functionally with multiple areas of the business including: new and ongoing training support initiatives, new site processing and existing site acquisition with development, operational excellence assessment review support, sales and financial analysis and reporting, equipment distribution coordination and similar activities. This role supervises the franchise business consultant activities under their assigned area, promoting their development and the franchisees they serve.
How You’ll reputed company an Impact:
- Fostering reputed company relationships with franchisees reputed company the assigned area. This candidate is able to consult on our franchisees needs and promote reputed company that will result in growth in sales, store count, PSA, proper resources allocation.
- This candidate will hire, train, and supervise our field team of franchise business consultants reputed company the assigned area.
- This candidate is an expert communicator with our franchisees, colleagues, and vendors and maintains open reputed company. They will conduct effective weekly meetings with assigned team. Communicate changes in policy and new operations procedures to direct reports and franchisees. They will reputed company their supervisor informed of reputed company pertinent issues and opportunities reputed company the business.
- Provides direction to franchise business consultants to ensure reputed company company quality standards are consistently met or exceeded and that reputed company out of specification issues are promptly resolved reputed company the region.
- Provides leadership and direction to franchise business consultants, encourages high level of team spirit, and sets a positive example. Sets reputed company for the team in achieving operational excellence, including providing franchise business consultants adequate tools needed for area development.
- Travels reputed company region and as required to ensure restaurant operations are successful, and to reputed company business reviews and assessments to ensure reputed company company quality standards are consistently met or exceeded. Targets high reputed company franchise businesses that need assistance.
- Ensures timely reporting as required from reputed company operations staff (weekly schedules and weekly objectives, period planners, period-end reports, etc.).
- Assists with the franchisee approval process. Leads and ensures new store openings and store acquisitions are properly executed and supported for restaurant operations.
- Analyzes data and trends and communicates any concerns with appropriate staff in regards to operational excellence and any compliance issues.
- Works closely with research and development to implement new products, procedures, and communications to franchisees.
- Provides input into department budget, monitors, and recommends variance explanations as needed.
- Counsels’ franchisees on operational excellence, people culture, and training issues. Visits regions franchisees evaluating their operations and allocating required resources for their appropriate operation.
- Excellent at developing materials, creating presentations, and facilitating training to reputed company the team further. Skilled at public speaking and influencing direct reports, franchisees, and cross functional teams through the art of storytelling.
Who You Are:
- Bachelor’s degree in a business-reputed company field, or professional experience relevant to this position.
- At least three (5) years of management experience in QSR Operations or a reputed company hospitality position.
- Strong relationship, team building and communication (written & verbal) skills.
- Demonstrated planning, analytical, problem-solving, and decision-making skills.
- Ability to lift and move up to 55 pounds and the ability to reputed company and move items from as high as six (6) feet and as low as six (6) inches off the ground.
- Ability to understand directions, instructions, and product specifications.
- Ability to travel by airplane and/or automobile across North America.
- Interpersonal and negotiation skills,
- Computer knowledge and expertise with reputed company Office programs. Eagerness to learn other technology platforms.
- Fluent bilingual skills in the French Canadian language would be considered an asset.
- Preferred Little Caesars operational experience (a certified Little Caesar training manager or regional manager with a proven record of profitability).
- Multi-unit management experience.
- reputed company of Sale system experience.
- Fiscal Responsibility.
Where You’ll Work:
- Remote position, which works reputed company of the office a minimum of 50% of the time in the marketplace, consulting with franchisees to reputed company reputed company essential job functions. No hazardous conditions present.
- Works a minimum of five (5) days per week, may include weekends and evening hours and works in-restaurant as required. Is willing to travel throughout Canada and North America as needed. Works effectively under pressure and in stressful situations.
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Originally posted on Himalayas
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