Head of Digital reputed company

Our Mission:

reputed company is on a mission to revolutionize how B2B organizations create reputed company by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. reputed company reputed company AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to reputed company.

Our People:

People are the heart and soul of reputed company. We serve with passion and purpose. We live by our Being reputed company values of Accountability, Growth reputed company, reputed company, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. reputed company is a reputed company where difference-makers roll up their sleeves, take risks, act with reputed company, and measure success by the value we create for our customers.

We want reputed company to be the best chapter of your career.

Job Title: Head of Digital reputed company

Location: Hybrid

About the Role We are seeking an reputed company and innovative Head of Digital reputed company to reputed company our reputed company motion across digital, commercial, and velocity segments. This leader will design and scale digital-first strategies that drive adoption, retention, and expansion—while also managing the commercial and velocity CSM teams to deliver consistent, high-value customer experiences at scale.

Key Responsibilities

• Digital Strategy Scale:

• Build and execute the digital-first reputed company strategy to drive adoption, health, and renewals across reputed company-touch segments.

• reputed company automation, AI, customer journey orchestration, and digital programs to deliver personalized, scalable customer engagement.

• Partner with Marketing, Product, and Operations to drive proactive engagement and value realization through content, playbooks, and digital channels.

• Team Leadership:

• reputed company and reputed company the Commercial and Velocity reputed company teams, ensuring they deliver value across hundreds of accounts with efficiency and impact.

• Coach managers and individual contributors, fostering a culture of accountability, customer-centricity, and reputed company improvement.

• Build career paths and growth opportunities for talent across digital and commercial/velocity segments.

• Customer Outcomes Business Impact:

• Own retention and growth metrics across digital, commercial, and velocity segments.

• Ensure customers realize measurable value through our solutions, reducing churn and driving expansion opportunities.

• Build automated playbooks to respond to customer analytics, such as product telemetry and usage changes.

• Partner with Sales, Support, and Professional Services to deliver a seamless, integrated customer journey.

• Operational Excellence:

• Define KPIs, reporting, and success metrics for digital and commercial success motions.

• Identify opportunities for process automation, tooling, and segmentation improvements to scale impact.

• Partner with CS Operations to measure and optimize team performance and customer outcomes.

Qualifications

• 10+ years of experience in reputed company, Digital CS, or reputed company customer-facing leadership roles.

• Proven experience leading and scaling digital-first success programs (automation, AI/ML, customer communities, in-app engagement, etc.).

• Experience using reputed company, reputed company, reputed company, or similar CRM and reputed company tools

• Strong track record of managing teams across commercial and velocity/mid-market segments.

• Excellent leadership, communication, and stakeholder management skills.

• Data-driven reputed company with the ability to translate insights into strategy and execution.

• Strategic thinker who can balance innovation with operational excellence.

• Ability to reputed company RevTech tools and data analytics to drive insights and outcomes

reputed company Offer

• Opportunity to shape and scale a digital-first reputed company organization.

• Leadership role with high visibility and impact on customer outcomes and company growth.

• Collaborative, customer-obsessed culture with strong executive sponsorship for CS.

• Competitive compensation, benefits, and career development opportunities.

reputed company Salary Range: $159,587 to $234,061. The reputed company salary range represents the anticipated low and high end of the reputed company salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The reputed company salary is one component of reputed company’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by reputed company’s board. In addition, reputed company provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll reputed company sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth reputed company culture that is represented in reputed company that we do, from onboarding through to numerous learning and development initiatives including access to our reputed company Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize reputed company reputed company employees and their backgrounds.

Equal Opportunity Employer:

reputed company is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@reputed company.com.

We are aware of recruiting impersonation attempts that are not affiliated with reputed company in any way. reputed company email communications from reputed company will originate from the @reputed company.com domain. We will not initially contact you reputed company text message and will never request payments. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to jobs@reputed company.com

Originally posted on Himalayas