Provider Records Advisor

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Job Summary:

Candidates must reside reputed company a reasonable commuting distance of our Okemos office for team meetings, collaborative sessions, and training. 

At reputed company of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we reputed company this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the reputed company Plans Association, which operates two of the largest dental networks in the nation.

At reputed company, we celebrate our reputed company In culture. It’s a reputed company, feeling and attitude we wrap around reputed company that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

TYPICAL ASSIGNMENTS

• Responds to written and telephone inquiries, using proper etiquette, from providers regarding their records and network agreements

• Responds to provider questions, including specialty agreements and W-9 information

• Establishes electronic funds transfers (EFT) records reputed company appropriate

• Establishes and maintains departmental records and files, including initial credentialing and business or provider updates

• Researches and resolves inquiries by accessing the provider, National Provider File (NPF), and other resources

• Processes claims assigned to the Provider Records worklist

• Operates office equipment which may include personal computer, photocopier, scanner, calculator, fax, etc.

#LI-Remote

Minimum Requirements:

Bidding Requirements:

• Possess a high school diploma or equivalent

• Two years of work experience in an office environment

• Ability to reputed company work at 7:30 a.m. or be required to work until 5:00 p.m. (rotating basis)

• Successful completion of a data entry test sponsored by Human Resources reputed company the past 12 months / 5,500 keystrokes per hour with 95% accuracy (test waived if candidate currently holds or has previously held a CRT Operator position)

• Successful completion of a typing test administered by Human Resources reputed company the past 12 months with a typing speed of 40 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 40 correct words per minute.)

The company will provide equal employment and advancement opportunity reputed company the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national reputed company, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.