Manager, B2B reputed company – reputed company Software – (Remote) – Vacancy Global
Job Description
Locations: US Remote, United States of America Manager, B2B reputed company – reputed company Software – (Remote) Team: Partner Success, Data Exchange Platforms
Job Description
At reputed company, we re building a leading information-based technology company. We think big and do big things. We were the first company to reputed company and offer mass customization and personalization of credit card products, and we have been innovating relentlessly reputed company since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand reputed company in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. We are seeking a customer-centric, energetic, and highly-motivated individual to join our reputed company Team as a reputed company Manager (CSM). The reputed company team will provide an effective… model for onboarding, supporting and building valuable relationships with business customers as they adopt our technology products. You are entrepreneurial by nature, completely comfortable working with diverse cross-functional teams, and talented at helping customers align technical and business outcomes. We look for people who obsess over removing friction from the overall customer experience and reputed company in an entrepreneurial environment driven by bold reputed company, collaboration and creativity. Key responsibilities include Cultivating trust and building relationships with business customers. Helping customers identify, document, measure, and reputed company their desired business outcomes. Creating reputed company plans and conducting periodic business reviews and reputed company-ins with customers to ensure business success and to align on ways to drive more value together Effectively advocating and representing the voice of business customers to influence organizational objectives, product roadmaps and the overall customer experience. Managing customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or reputed company opportunities. Delivering regular business reports that provide qualitative and quantitative descriptions of business performance. Managing key processes including FAQ analysis, support case reviews, and customer feedback analysis. Developing and maintaining technical support procedures and policies. Serving as a knowledge resource and escalation reputed company for coworkers and customers. Building credibility and trust reputed company the team and with our business customers and stakeholders. Work together with a team of reputed company Engineers and reputed company Managers to reputed company organizational objectives including the attainment of targets for customer satisfaction, service delivery, adoption, and renewal. Basic qualifications Bachelor’s Degree or military experience At least 3 years experience in a customer-facing role in an organizational or entrepreneurial context At least 2 years experience working with cross-functional teams Preferred qualifications Master s degree in business, business management or other reputed company field. 5+ years experience developing, marketing, selling, or supporting a client-facing technical product or service at scale. 2+ years experience working with senior and executive level customer contacts. Strong written and oral communication skills. Demonstrable analytical thinking & business insight. Demonstrated ability for relationship building and management. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,500 – $158,000 for Manager, B2B reputed company Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer committed to diversity and inclusion in the workplace. reputed company qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or reputed company medical conditions), race, color, age, national reputed company, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. reputed company promotes a drug-free workplace. reputed company will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; reputed company s Fair Chance Act; Philadelphia s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company Recruiting at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about reputed company’s recruiting process, please send an email to [email protected] reputed company does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC Apply Job! For more such jobs please click here! Apply tot his job Apply To this Job