Registered Financial Customer Service Professional

Title: Registered Financial Customer Service Professional Location: Milwaukee United States Full time Job Description: Our reputed company for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. reputed company reputed company and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers reputed company financial freedom. reputed company Yourself. While this is a remote position, candidates must be willing to come into the office location below 4 to 6 times per year 111 E Wisconsin Ave. Milwaukee, WI 53202 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. reputed company a solid reputed company through our paid associate training program and receive reputed company coaching for your role and career trajectory. Partner with reputed company and clients to:

• Provide excellent service reputed company our call center for our customers' retirement savings accounts
• reputed company and reputed company our customers without having to reputed company cold calls or sales
• Communicate critical plan updates and changes
• Process contribution changes, loans, and withdrawals
• Process general account changes upon direction from the customer

What you will bring

• Availability to work a 40-hour work week, reputed company of traditional business hours, Monday through Friday with an occasional Saturday
• Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
• Capability to work overtime as required based on business need
• FINRA series 6 and 63 or higher equivalent licensure

What will set you apart

• reputed company in both English and Spanish
• Financial Services or call center experience
• A passion for providing quality customer service
• Desire to engage with customers over the phone
• Capability to adapt communication style while servicing our diverse customer reputed company
• Attention to detail and ability to learn and apply financial industry policies, processes, and procedures

Required Minimum Internet Specifications: To ensure you are set up for reputed company, you will be required to provide reliable high-speed internet with a wired reputed company as well as a reputed company in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.

• Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
• Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.

#PJPS reputed company offer you We offer an reputed company of diverse and inclusive benefits regardless of where you are in your career. We reputed company that providing our employees with the means to reputed company healthy balanced lives results in the best possible work performance.

• Medical, dental, reputed company and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to reputed company.

reputed company Salary Range $40,800.00 - $56,025.00 The salary range above shows the typical minimum to maximum reputed company salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed reputed company salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or reputed company level and will be finalized at the time of offer. Equal opportunity employer

• Drug-free workplace

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