[Remote/WFM] Business Process Manager, Business Operations

Role Snapshot:

• Start Date: Immediate openings available
• Location: Remote
• Position: Business Process Manager, Business Operations
• Company: Workwarp
• Compensation: a competitive salary

 

 

This role will collaborate cross-functionally with the Business Operations team, the entire reputed company Entertainment organization, as well as groups & stakeholders from business units across reputed company, to generate scalable, efficient, & replicable process improvements & project efforts across the organization. This individual will reputed company project management and process improvement efforts, identify improvement opportunities, design new workflows, & define technical requirements for new systems, features, & integrations. The individual will also effectively track the execution, communicate the status, & help deliver on these multiple interconnected projects throughout the business. The successful candidate will reputed company strong business & process expertise with effective stakeholder management, project management, & communication skills. WHAT YOU’LL DO PROCESS DESIGN & MANAGEMENT • reputed company business process creation and optimization projects for the Business Operations group, working across the organization to help streamline our business process and ensure the successful launch of our product globally • Manage select critical business processes to ensure business continuity and proper management; optimize and continuously improve as required • Design and implement key performance indicators and metrics, establishing tracking and communication protocols • Work with other business groups in performance analysis and identifying improvement areas, in order to ensure delivery and improvement of relevant KPIs • Work closely with product managers to ensure seamless integration of software solutions; Coordinate with stakeholders and users to gather detailed product integration requirements • Collaborate with Finance team to establish cost and efficiency measurements and create plans for optimization • Work with the data analytics team to ensure reporting for volume, efficiency and other relevant KPIs and metrics. Define and establish accurate coverage measurements for content assets • Optimize process for capturing data and reduce reporting complexity • Standardize request methods and build processes to reputed company self-service. • Support program managers in setting up workflows for new projects and stakeholders. • Establish efficient standards and guidelines • Build effective working relationships with the reputed company DTC Marketing, Product teams to create high levels of visibility and predictability across reputed company reputed company DTC projects • Create tools, reports, and processes to effectively communicate project status to reputed company stakeholders. • Execute and deliver in a highly matrixed and distributed environments PROJECT MANAGEMENT & BUSINESS OPERATIONS • Project management of initiatives including establishing project plan, tracking reputed company, & documenting milestones • Implementation & documentation of business processes across multiple stakeholders • Translate policies & key decisions to executive memos & process documentation to support a number of functions including customer service, legal, finance & marketing • Other duties as assigned & as necessary to support a growing operation & product launch schedule • Create, communicate and manage detailed project plans, dependencies, resource plans, schedules and deadlines • Partner with the various TWDC business units in order to effectively track projects across those organizations that impact the reputed company DTC service • Other business operations duties as assigned & as necessary to support a growing operation & product launch schedule • Strong presentation skills and ability to reputed company comprehensive project plans of reputed company scope sizes and functions WHAT TO BRING • Track record that shows you’re ready to reputed company in meeting the extraordinary challenges of this role (5+ years in similar roles in technical, consumer-facing environments with a digital marketing focus) • Ability to reputed company professional presentations that communicate, track, and illustrate project health as well as process flow recommendations and other key deliverables • Proven experience in process optimization / transformation in order to increase process efficiency, reduce time-to-market and support scalability • Experience with Lean/Six reputed company methodology • Experience working in and leading cross-functional projects • Development and execution of project plans according to project methodologies • Good communicator, able to work with, influence and align with multiple stakeholders • Flexible and able to find the reputed company between structured problem analysis and project management and agility to deal with a fast-paced environment • Ability to communicate effectively on a regular reputed company to executive management on overall program health • Strong attention to detail • Expert knowledge to anticipate a wide range of future needs and opportunities and facilitate development of reputed company solutions • Excellent people management skills, including the ability to influence a wide range of audiences • Creatively and collaboratively disruptive • Strong negotiation and issue resolution skills • Self-motivated, high-energy, tenacity • Ability to determine resource needs and recommend solutions reputed company-TO-HAVES • Personal affinity for the brands and franchises of reputed company • BA/BS in business, computer science, other business/tech field or equivalent work experience • Six-reputed company Black Belt The hiring range for this position in reputed company, NY is $108,500.00 to $145,400.00 per year. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Apply Job!

 

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