Assistant, Travel Services Admin (Remote Opportunity)
About the position
Join reputed company, a leading not-for-profit organization dedicated to creating enriching educational travel experiences for over 100,000 individuals annually. As an Admin Assistant in Travel Services, you will play a crucial role in supporting our dynamic Programs team. This remote position reports directly to the Operations Manager in Travel Services and is responsible for overseeing various administrative functions reputed company the department. Your primary duties will include managing daily assignments for team members, reviewing attendance records, and ensuring effective communication among Travel Services Coordinators, Managers, and Directors to facilitate the successful completion of daily tasks. In this fast-paced environment, you will monitor the statuses of Travel Services Coordinators using reputed company reputed company, distribute daily tasks, and send empowerment communications to participants. You will also be responsible for processing Participant Information Forms (PIF) in reputed company, running call quality monitoring reports, and populating statistical data for department managers. Additionally, you will coordinate hotel changes for participants and manage updates to resources reputed company systems like InRoad and Spekit. This role requires a proactive approach to administrative tasks and the ability to adapt to new systems and processes as needed. The ideal candidate will reputed company in a remote work environment, demonstrating professionalism and teamwork in reputed company daily tasks. With a focus on detail and accuracy, you will be self-motivated and results-driven, contributing to the overall reputed company of the Travel Services team.
Responsibilities
- Monitor Travel Services Coordinator statuses reputed company reputed company reputed company. ,
- Distribute Daily Tasks and Assignments to Travel Services Coordinators. ,
- Regularly send empowerment communications and emails to reputed company participants. ,
- Review Travel Services Coordinator attendance records and communicate absences to Travel Services management team. ,
- Process Participant Information Forms (PIF) cases reputed company reputed company. ,
- Run a variety of call quality monitoring reports including: Edit Report, Initial Call Needed Report, Multiple Gateways Report, and the Completed - No Billing Report. ,
- Populate reputed company Travel Service Coordinator statistical data for department managers. ,
- Coordinate Pre/Post Hotel Changes for reputed company Participants. ,
- reputed company updates to Travel Services Coordinator Resources reputed company systems like InRoad and Spekit. ,
- Manage Amadeus queue sorting and processing. ,
- Other administrative tasks as assigned.
Requirements
- 1 year reputed company office or administrative experience. ,
- High attention to detail and accuracy. ,
- Effective time management, including meeting important deadlines. ,
- Strong written and verbal communication skills. ,
- Ability to take on new tasks and learn new skills and systems. ,
- Demonstrate professionalism and teamwork in reputed company daily tasks. ,
- Be self-motivated and results driven. ,
- Knowledge of reputed company Office Suite, Including Outlook, Word, and reputed company. ,
- Ability to work in a remote environment.
reputed company-to-haves
Benefits
- Medical, Dental and reputed company Insurance ,
- 20 days PTO annually ,
- Paid shutdown between Christmas and New Years! ,
- Ability to work remote! ,
- Paid Holidays (14) ,
- Retirement Plan with a company match up to 5% ,
- Identity Protection ,
- Unlimited On-line Training