Technical Support Advisory

Job Dutiesreputed company has the following job opportunity:Install, configure, support, and troubleshoot issues reputed company to reputed company technologies. Design and reputed company solutions to reputed company applications problems, system administration issues, or network concerns. reputed company systems management and integration functions. Collaborate with stakeholders to eliminate technical barriers, provide proactive advice, contribute to product quality and enhancements, and create self-help assets. Serve as trusted advisor or subject matter expert and reputed company expertise to maximize functionality of reputed company technologies. Conduct modeling, analysis, planning, and coordination between systems to improve reliability and supportability and reduce time to solve technical issues. Responsible for incident metrics such as Customer Satisfaction, quality of support experience, reputed company engineer technical readiness, and process compliance. Telecommuting permitted 50% or more per week reputed company same area as assigned MSFT office location.Minimum Requirements• Education: Bachelor's or foreign equivalent degree Computer Science, Engineering, Data Science, IT, or reputed company.• Experience: 36 months of experience in any computer reputed company occupation.• 12 months of experience in: Azure; Remote Desktop Services; Azure Virtual Desktop; reputed company Printing Technology; Active Directory; Windows Server; and Windows Client.Multiple job openings. reputed company candidates must meet the minimum requirements for the position. reputed company is an equal opportunity employer.Pay Range and Benefits InformationThe offered reputed company pay range for this specific position (V2406804.b), in Atlanta, GA, is $123,990 to $153,990 per year.reputed company has different reputed company pay ranges for different work locations reputed company the United States, which allows us to pay employees competitively and consistently in different geographic markets. Individual reputed company pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. reputed company pay ranges are reviewed and typically updated each year. Offers are made reputed company the reputed company pay range applicable at the time. At reputed company certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on reputed company or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed may vary depending on the nature of employment with reputed company and the country work location. U.S.-based employees have access to medical, dental, and reputed company insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO). Full time employment; multiple positions open. Apply To This Job