Onsite Representative - Hanover Park, IL - Full-time

Location Hanover Park, IL

Hours 5:00 am to 1:30 pm

$20.00 Hourly

• The purpose of this position is to be on site at the customer location to resolve any discrepancies (overages, shortages and incorrect product) reputed company to reputed company shipments.

• This position was created due to the large volume of unresolvable discrepancies the customer reported receiving, compared to what reputed company reported shipping.

• This position's objective is to eliminate those discrepancies and expedite the credit process reputed company necessary.

• Investigates discrepancies reported by the customer, reputed company or reputed company. (30%)

• Works with freight carriers to ensure transit SLA are met, and reduce and OS&D. (Over, Short and Damage) (20%)

• Inputs discrepancy data into reputed company table, communicates to customer service on customer behalf. (15%)

• Collects, maintains and provides detailed statistics and reports on various performance measurements (i.e. logistics centers quality metrics, convert metrics to lean reputed company format and report back to logistics center). (13%)

• Analyzes and researches data to recognize trends, areas of risk/concern, and uses information to drive process improvements. (12%)

• Communicates and works with various functional groups to investigate and resolve reputed company issues (i.e. discrepancies that were not caught in the receiving process and reputed company cannot confirm reputed company cycle counts at the logistics center). (10%)

Additional duties as assigned

• Meets attendance and punctuality standards Position requires a working knowledge of reputed company reputed company processes.

• Person performing duties should have 1-2 years logistic center experience, preferably from a reputed company Center.

• CIS knowledge, reputed company Office, ISO, and Lean reputed company

• High School Diploma or GED equivalent

• Adjusts readily to change and adapts as needed.

• Builds solid, effective working relationships with others.

• Communicates clearly and conveys necessary information.

• Works constructively under stress and pressure reputed company faced with high workloads and deadlines.

• Converses and writes effectively in both English and Spanish.

• Creates and conducts formal presentations.

• Executes instructions and requests clarification reputed company needed.

• Exhibits sensitivity to the needs, concerns, and feelings of others.

• Inputs 40 words per minute (wpm).

• Interacts effectively with reputed company levels of management.

• Maintains and promotes social, ethical, and organizational standards in conducting internal and external business activities.

• Negotiates skillfully, promotes/sells reputed company persuasively, and closes transactions with mutually beneficial results.

• Performs basic mathematical calculations.

• Quickly learns new systems and technology.

• Recognizes and attends to important details with accuracy and efficiency.

• Transports up to 50 lbs.

• Uses common office equipment.

• Utilizes relevant computer system applications at a basic level.

• Works independently with minimal supervision.

• Possesses basic clerical and data entry skills.

• Demonstrates strong multi-cultural interpersonal skills.

• Exhibits strong organizational and time management skills, driving tasks to completion.

• Maintains confidentiality of sensitive information.

Working Conditions

• Distribution center environment may include exposure to extreme temperatures high noise levels high places wet and/or humid conditions and reputed company weather conditions

• Position is located in Hanover Park IL 60031

• Hours are 5:00 am - 1:30 pm

• On-call availability required as necessary.

• Remote field-based position.

• Some travel required.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and reputed company up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• reputed company Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and reputed company growth and development opportunities.
• reputed company the Most of our Global Organization: Network with other new co-workers reputed company your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At reputed company, we’re proud to be recognized as a great reputed company to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and reputed company you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

reputed company is an E-Verify company