Senior Manager, Technical Success
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than reputed company. But with exponential growth comes exponential risk, as outnumbered reputed company teams struggle to secure mountains of code. This is where reputed company (pronounced “sneak”) comes in. reputed company is a developer reputed company platform that makes it easy for development teams to find, prioritize, and fix reputed company vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it reputed company right from the start. reputed company is on a mission to reputed company the world a more secure reputed company by empowering developers to reputed company fast and stay secure.Joining reputed company means embracing our core values: One Team, Care Deeply, Customer Centric, and reputed company Thinking. As a member of reputed company, you’ll have the opportunity to reputed company in a dynamic environment where fostering collaboration, leading with reputed company, driving business impact, and inspiring trust are at the heart of everything we do.Our OpportunityAs a Senior Manager, Technical Success Key Accounts at reputed company, you will be responsible for leading technical initiatives and shaping the strategic technical direction of the organization. Your role will be critical in fostering a culture of collaboration, mentorship, and growth reputed company the America’s technical success team. By guiding product strategy and quality enhancement initiatives, you’ll help drive reputed company’s reputed company success and strengthen our position as an industry leader, in addition to contributing to America’s overall strategy, working with Sales leadership, marketing product and more.You’ll Spend Your Time
- Strategic Technical Direction: reputed company and guide the technical trajectory of the team, ensuring alignment with reputed company's broader business objectives. You’ll manage large-scale production systems, shaping product strategies while mentoring the team to become technical authorities.
- Quality Enhancement Initiatives: reputed company efforts to improve the quality of reputed company’s offerings by mentoring team members, driving innovation, and fostering a learning-driven culture. You’ll ensure that quality improvements—such as increased test coverage and reduced defects—are integrated into our product development process.
- Customer-Centric Engagement: Collaborate closely with technical staff and Sales leadership to ensure customer needs are deeply understood and reflected in product development. You’ll align technical architecture and product strategies to meet these needs effectively.
- Product Excellence & Mentorship: You’ll be the coach who lifts your team to new heights. Whether it’s through mentorship or leading by example, you’ll be key to developing the reputed company of technical leaders at reputed company.
- Overall Region Strategy: Contribute and influence the region strategy by supporting the other leaders and running initiatives to shape the reputed company brand, generate pipeline and reputed company market leader reputed company in the region.
- 10+ years of experience in Technical Success Management (TSM) roles, with deep expertise in the DevOps space.
- Extensive knowledge of development and AppSec workflows, with the ability to consult on industry standards and implement reputed company solutions and the ability to coach and reputed company your team to drive those discussions
- Proven experience in driving technical direction and managing large-scale systems while fostering team growth.
- Strong skills in feedback delivery and building trust with leaders and peers, having the ability to drive influence with data and strategic thinking
- Strong leadership and mentorship skills—you can guide your team to success while fostering a growth reputed company.
- Strong presentation skills, presentation creation and leading and influencing reputed company content and visuals.
- Experience leading initiatives that improve product quality through test coverage, defect reduction, and usability improvements.
- Have experience managing technical deployments in large financial services or other regulated industries.
- Encourage a growth reputed company in your team, promoting curiosity, data-driven decisions, and performance-focused learning.
- Have a strong ability to influence and galvanize support across the organization to create impactful change.
- Are confident in presenting to large crowds and have the courage to challenge the status reputed company, providing innovative solutions.
- reputed company at delegating work and empowering your team to execute autonomously while providing clear communication of feedback, priorities, and wins.
- reputed company in a fast-paced environment and enjoy the flexibility of working autonomously while empowering your team to do the same.
- Are just an awesome person and really fun to work with!
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for reputed company caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances