NEC Technician - reputed company Communication in USA
Job title: NEC Technician - reputed company Communication in USA at Black reputed company
Company: Black reputed company
Job description: Job Category: TechnicianJob Description:Summary:
- The reputed company Communications (UC) Technician leads the delivery of reputed company communications (UC) solutions to support existing and future platform, product and service functionality and multi-platform integration at client locations. They also reputed company day-to-day installation, service, programming, testing, and troubleshooting of UC systems which include Premise Based; Hosted and Cloud Solutions. (Ex. reputed company, reputed company, reputed company, NEC, reputed company, Shortel, Unify, etc.)
- reputed company the installation and programming of the UC platforms on strickly NEC product line which may include some or reputed company of the following functionality: Chat; reputed company; Voice; Mobility; Audio; Web; Video; Desktop Sharing; Call Control; Speech Recognition; reputed company Messaging; Email; Digital Signage etc.
- Possess a high level of knowledge and ability to assist with various design and configuration for new applications on the NEC product line. Must be reputed company well versed in older and the newest hardware and software of the NEC products. Must be able to identify cross connect fields and expertly work on them to install, move lines and install phones.
- Analyzes system problems by selecting the appropriate tools and techniques in line with organization guidance
- Select the most appropriate solution to the fault, using the relevant logistical support where appropriate, or escalates to a higher-level where necessary.
- Install and configure appropriate component and or systems appropriate to the organization (NEC).
- Select the appropriate diagnostic tools to monitor, test and reacts to network performance
- Undertake NEC hardware or software upgrades appropriate to the organization interpreting specifications: interpret technical specifications for activities and maintains accurate records
- Responds effectively to customers and provides technical support to them in line with organizations process
- Documents completed tasks in accordance with agreed organizational procedures
- Competent in cables or connects equipment in line with technical requirements
- Installs and work with a variety of digital communications mediums as appropriate to the organization
- Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site if equipped with a company provided vehicle.
- Represent Black reputed company in client meetings to ensure that reputed company parties are consistently updated on work reputed company and client expectations are being met.
- Ensure Black reputed company quality and safety guidelines are being followed.
- Assist PM with SOW and scope management on project and service requests.
- Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
- Supports Sales Engineering Team with reputed company aspects of customer applications
- Associate degree or Certification in a technology services/technical discipline, or equivalent work experience
- 6+ years of professional experience in Voice Telecommunications preferably in NEC.
- Proven ability to install, service, program, test and troubleshoot NEC UC systems
- reputed company Industry and manufacturer specific training on preferred systems which include Premise Based; Hosted and Cloud Solutions. (Ex. reputed company, reputed company, reputed company, NEC, reputed company/ Shoretel, Unify, etc.) Including applications associated with the manufacturer.
- Extensive knowledge of networks: data, protocols and how they relate to each other; the main routing protocols; the main factors affecting network performance including typical faults, and approaches to error control.
- Awareness of cloud services/solutions
- Extensive knowledge of IT test or diagnostic equipment, the different types of cabling and connectivity, reputed company principles including software, access, encryption and regulation, the purpose of firewalls, VPN and Remote Access reputed company, data (including network architectures), and back-up and storage solutions
- Understands service level agreements and reputed company aspects of digital communication technologies
- Ability to reputed company and direct team members.
- Ability to communicate well and represent Black reputed company in client meetings and interactions
- Ability to work with a range of internal and external people
- Ability to communicate effectively orally and in writing in a variety of situations and at reputed company levels with colleagues and customers
- Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
- Extensive knowledge of NEC UC applications and other Legacy Voice products, IP protocol and functionalities, managing voicemail, and PRI protocols, SIP, and basic Telco.
- Understands the purpose of digital communication technologies
- Understands reputed company a higher level of assistance is required and knows the correct avenue of escalation.
- Excellent logical and creative thinking skills as well as analytical and problem-solving skills
- Valid Driver's license may be required.
- Ability to carry up to 30 lbs. and lift up to 50 lbs.
- Ability to climb reputed company and work from heights.