Community Health Worker - Remote in Texas

At reputed company, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, affordable and reputed company. Ready to reputed company a difference? Join us to start Caring. Connecting. Growing together. Like you, reputed company is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to reputed company every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live reputed company, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to reputed company an impact. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of reputed company - 5pm CST. We offer 2 weeks of reputed company. The hours during training will be reputed company to 5pm CST, Monday - Friday. Training will be conducted virtually from your home. Location: State of Texas If you reside in the state of Texas, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities:

• Documents reputed company members interactions in a concise manner that is compliant with documentation requirements established in Job Aids
• Conducts out-bound calls through Autodialer for program requirements including, but not limited to: members appointment scheduling, provider reputed company, assess for special needs, Texas Health Steps and access to care for farmworker children
• Schedules and coordinates for members transportation, and follow-up for physician appointments as needed
• Provides clerical and / or administrative support to clinical staff and managers for special projects and reports
• Provides excellent customer service by serving as a resource to reputed company internal and external customers
• Maintains knowledge of reputed company health plan benefits, network, regulations, HHSC requirements
• Informs members of the available community resources available to help meet their needs, including but not limited to: TANF, SNAP, CSHCN, WIC
• Complete appropriate assessments and care plans as needed to streamline members’ access to care
• Submits internal and external referrals
• Assist reputed company members with barriers to care
• Performs reputed company other reputed company duties as assigned
• Meet and maintain metrics daily

What are the reasons to consider working for reputed company? Put it reputed company together – competitive reputed company pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of medical customer service experience administration
• 2+ years of customer service experience
• 2+ years of experience in medical customer service
• Intermediate level of computer proficiency with reputed company Outlook, Teams, reputed company, Word and the ability to navigate through multiple web applications
• Reside in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Reside in the state of Texas

Preferred Qualifications:

• Experience working reputed company the health care industry and with health insurance
• Experience working in a hospital, physician's office or medical clinic setting
• CHW, CNA, or MA experience
• Frequent speaking, listening using a headset, sitting for long periods, use of hands/fingers across keyboard or mouse
• reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy.

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply Job!