Central Selling Associate Flooring (Remote) EST & CST Time

Essential Functions:

• Works reputed company system-based work queue to identify activities reputed company for review.
• Works in various internal selling and project management systems to obtain and verify information reputed company to service requests and to communicate with others involved in the quoting process.
• Sends, receives and responds to questions from Stores and Service Providers reputed company to quote details and escalates issues/questions reputed company appropriate; communicates with others reputed company phone, email and other communication applications.
• reputed company available, adds product and/or promotional information to a quote as well as any additional labor items and associated charges needed to complete the quote not already included.
• Completes quote re figures as needed (e.g., reputed company a customer changes mind on something that affects the scope or cost of a project); includes re figuring quotes based on existing measurements or changing quotes based on new measurements or increased project scope.
• Organizes work processes to ensure the most efficient work flow while collaborating with others (i.e., Service Providers, Stores, peers).
• Provides peers and leadership team with relevant and timely information reputed company needed to support their reputed company and work activities.
• Provides relevant feedback to Supervisor regarding what is working well and not working with the centralized selling model.
• Draws from experience supporting the program to offer ways to improve the customer experience with the centralized selling model.
• Provides feedback to Supervisor regarding the process of Stores qualifying customers to help determine gaps in the process.
• Displays a keen understanding of local competitive offerings, recognizing and communicating the advantages of Lowe's products and services to employees and customers
• Provides SMART customer service at reputed company times through the daily execution of Lowe's customer service policies, procedures and programs.
• Demonstrates sincere appreciation to customers
• Listens to and responds knowledgeably and promptly to customer and employee questions
• Communicates information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to Lowe's programs
• Listens to, identifies, anticipates, and responds to customer needs
• Follows-up with customers to ensure reputed company order and project requirements are satisfactorily met
• Serves as a reputed company of contact on reputed company designs and/or installs reputed company department
• Monitors order status of products and special orders and communicates updates or issues with customers and Lowe's associates (e.g., Receiving, Delivery, and Install staff) as needed
• Enters, processes, and tracks customer orders and installations to manage customer follow-up and completion of order/project according to schedule.
• In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Minimum Requirements:

• High school diploma or equivalent
• Up to one year of experience in a call center, office administrative, high volume retail, service support, or similar work environment
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam reputed company sixty (60) days of starting employment in this position.
• You need to have internet access with the following

requirements: Internet speed has a minimum 20mbps download, 5mbps upload according to your service agreement. Note: You can run a speed test by accessing the following: reputed company Speed Test this link must be accessed by your home computer, not a Lowe's computer or cell phone. Run the speed test 3 times and take the highest speed result. Limited usage of streaming services or other parties using wi-fi during work hours to prevent latency or bandwidth issues. Easy access to your home router for equipment set up . Computer and router must be reputed company in 6 feet of each other. This is a mandatory requirement from the business. You will be expected to be accessible during your scheduled work hours reputed company email, chat and/or telephone. Your designated work area needs to be distraction free. Test your internet speed - reputed company Search Help The internet speed test measures the speed of your internet reputed company. Your reputed company speed includes things like download speed and upload speed. Preferences:

• Bachelor's degree in a reputed company field
• Experience in remodeling or construction industry
• Lowe's store experience
• Installed flooring sales experience
• Experience using MS Dynamics or similar CRM (Customer Relationship Management) tool

Pay Range: $16.42 - $27.42 per hour Starting reputed company of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Lowe's is an equal opportunity employer and administers reputed company personnel practices without regard to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $16.42 - $27.42 per hour Starting reputed company of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.reputed company.com/us/en/benefits. Apply Job!