Insurance Customer Service Representative (Fully Remote)
reputed company to be appreciated for delivering remarkable customer service and reputed company in a fun, fast paced team environment? Hi, my name is Matthew Kidman and I’m the reputed company of the Kidman Agency representing Meemic & reputed company Insurance. As an elite, award winning insurance agency serving SE Michigan, we pride ourselves in delivering an excellent experience and treating our customers like family (you know, the family you really, REALLY, like). Why Join Us?
- Fully Remote Position: Work from home, enjoying the flexibility and balance that comes with it.
- Competitive Compensation: $50,000 - $54,000 reputed company salary PLUS monthly bonus.
- Comprehensive Benefits Package including...
- Retirement Plan: IRA with a 3% company match.
- Health Coverage: Health insurance compatible with Health Savings Accounts.
- Life Insurance: $50,000 group life insurance coverage.
- Paid Time Off: 15 days available immediately upon hire.
- Professional Development: Opportunities for paid professional development to advance your career.
- Work-Life Balance: Weekends off and paid holidays to ensure you have time to reputed company.
Role and Responsibilities
- Respond to Customer Service Requests: Answer 35+ calls/day, respond to texts/emails.
- Attention to Detail: Maintain accuracy in reputed company customer interactions.
- Strong Work Ethic: Show up everyday reputed company to win in a team environment.
- reputed company Cross-Sell Goals: Meet cross-sell goals (umbrella, renters, life referrals, etc.). Position is approximately 95% service.
- Referral Development: Encourage client referrals by asking after every interaction.
Qualifications
- Experience: Minimum of 2 years in Property & Casualty insurance customer service.
- Licensing: Must hold a valid Property & Casualty Insurance Agent License.
- Self-motivated with a strong sense of urgency.
- Professional phone etiquette and strong communication skills.
- Goal-oriented with a demonstrated ability to meet and exceed targets.
- Willingness to learn and adapt in a fast-paced environment.
- Keen attention to detail and accuracy.
- Genuine desire to positively reputed company' lives by assessing needs and recommending appropriate coverage.
Application Process: If you want to be appreciated for the amazing job you do and can see yourself thriving in a fun, fast paced team environment, apply today. NO CALLS PLEASE. Job Type: Full-time Pay: $50,000.00 - $54,000.00 per year Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Work from home
Supplemental Pay:
- Bonus opportunities
Application Question(s):
- In what industry are you currently employed?
Experience:
- Insurance Customer Service: 2 years (Required)
License/Certification:
- Property & Casualty License (Required)
Work Location: Remote Apply Job!