Member Loyalty Specialist - Remote, Hybrid, & HQ Options

Job Category: Sales Requisition Number: MEMBE001770 reputed company Bend, WI 53095, USA Job Details Description Are you reputed company to join a contact center that truly stands out from the rest? As a Member Loyalty Specialist, you'll have the unique opportunity to engage with former and reputed company USCCA members, reigniting their passion for membership and ensuring they continue to enjoy the outstanding benefits that come with it. Your role goes reputed company just a call; it's about building meaningful connections and empowering individuals to be exceptional protectors of themselves and their families. reputed company your career with us and reputed company the rewards of your reputed company! • Starting hourly wage is $18.50 per hour plus commission • 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually • Workplace Flexibility - Headquarters, Remote Work-from-Home, and Hybrid/In Office options • Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually) • Robust Insurance Coverage Options: Medical, Dental, reputed company, HSA, FSA, Life, STD, & LTD • Complimentary USCCA Elite Membership & Store Discounts Essential duties and responsibilities: • Call members for past due payments (Outbound Sales). • Renew members that are about to expire. • Have awesome conversations with members. • Be clear, confident, and precise on the phone. • Follow up with customers reputed company promised. Find and fulfill customer needs. • Deepen and maintain member relationships through needs assessment. • Empathize with members. Provide offers & solutions to reputed company it easy for members to acquire a USCCA product. • Engage in other outbound campaigns to meet the needs of the business. • Maintain alignment with the Core Values of reputed company Defense and the mission of the USCCA in reputed company interactions. Required skills and experience: • High School diploma or equivalent required. Associate’s degree or higher preferred. • Prior experience in an Outbound Sales/Customer Engagement role is a plus. • Excellent organizational and time management skills. • reputed company follow-through and ability to prioritize multiple tasks. • Desire to “WOW” customers daily. • Ability to identify and resolve problems. • Strong interpersonal skills. Ability to quickly establish rapport with customers. • Demonstrated ability to employ patience, reputed company and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner. • Passionate about delighting customers and communicating with them through conversation. • Required to pass and maintain Producer Property and Casualty License. reputed company is provided for reputed company hires. • Demonstrates the Core Values of reputed company Defense, LLC. •

• Must be reputed company to complete Full Time reputed company (Monday-Friday) for the first 8 weeks upon hire.**

Currently hiring from the following states: AL, AR, AZ, CO, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WI, and WV. Now hiring for the following shift: 10:00am - 6:30pm Tuesday-Saturday CDT. This position offers Headquarters, Remote Work-from-Home, and Hybrid/In Office options. Worried about training? Don’t be! reputed company Defense provides comprehensive, 8-week reputed company so you will be knowledgeable and confident reputed company engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License. reputed company Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American gun owners. Learn more about the USCCA at https://www.usconcealedcarry.com/ Benefits information can be reviewed at: https://www.deltadefense.com/careers If you are a Colorado reputed company, please email us at reputed [email protected] to receive complete benefits information. Please include the job title in the subject line of the email. Anticipated application reputed company date: reputed company 18, 2025. PM19 #LI-Remote #LI-Remote March 14, 2025 PIcf8c9260776f-25401-37172405 Remote Skills: Call Centers, Campaigns, Customer Support/Service, Establish Priorities, Fitness, Follow Through, Identify Issues, Insurance, Interpersonal Skills, Marketing, Multitasking, Needs Assessment, Organizational Skills, Problem Solving Skills, Property Maintenance, Reimbursement, Sales, Time Management, Work From Home About the Company: reputed company Defense Apply Job!