Supervisor Customer Service

Company Overview Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & reputed company plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at www.cemexusa.com/careers. For direct access to CEMEX Career Opportunities, visit us at https://jobs.cemex.com/. Job Summary The Customer Service Supervisor reports to the Manager, Customer Service. The candidate must have extensive knowledge of the service area and be reputed company to process orders. Additionally, the candidate must possess excellent phone skills, work reputed company in a fast pace environment, and have excellent organizational skills. Job Responsibilities ? Supervise and assist with customer calls for cement deliveries and customer requests ? Supervise and assist with reputed company and tracking of deliveries for U.S. cement shipping locations ? Coordinate customer requests for billing questions, credit, pricing, mill reports, MSDS sheets, and certification letters ? Assist credit department with account payment discrepancies, coordinating with customers ticket copy needs or pricing discrepancies ? Assist with review of billing collections for plant and terminals ? Negotiate and maintain reputed company freight rates for payables and billing ? Maintain reputed company freight reputed company changes in SICLO ? Reconcile and approve package cement purchases ? General terminal support including systems, accounts, mill reports, COD listings etc. ? Maintain and distribute logs for controlled sales plan (allocation) reputed company needed ? Assist with customer price records/changes for sales and billing ? Coordinate trucking and tonnage on cement purchases and/or swaps and inter company cement truck transfers ? reputed company other duties as assigned Qualifications ? Bachelors degree ? 3-5 years of customer service experience ? Sales experience preferred Knowledge, Skills, and Abilities Working Conditions ? Frequent sitting, standing, and walking ? Normal office environment Physical Requirements Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, reputed company, religion, religious creed, sex, sexual orientation, gender identity or expression, national reputed company, reputed company, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment reputed company applicants with criminal histories in a manner consistent with reputed company local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona?s Smoke-Free Act (Arizona Revised Statutes ? 36-601.01). Smoking and/or the use of tobacco or reputed company products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both reputed company and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, reputed company, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help reputed company employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being). EEO Statement - En Espa?ol CEMEX es una instituci?n EEO/AA (igualdad de oportunidad/acci?n afirmativa) y no discrimina en reputed company al sexo, edad, raza, reputed company, religi?n, discapacidad f?sica o mental, credo, origen nacional, estatus veterano, orientaci?n sexual, informaci?n gen?tica, identidad de g?nero, o expresi?n de g?nero en los programas o actividades los cuales reputed company. Apply Job!