Consumer Vehicle Lending Client Services Retail Banking Coach

Job Description: At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an impact in the communities we serve. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an impact. Join us! Job Description: This job is responsible for assisting and guiding employees with moderately reputed company research and analysis. Key responsibilities include working closely with employees to identify strengths and opportunities for improvement, building proficiency, and acting as a subject matter expert resource for teammates. Job expectations include providing targeted coaching and administering training to help enhance skills and progression towards achieving goals. May also handle client calls. Responsibilities: Works individually and in small groups with frontline employees to build their professional proficiency beyond standard skills acquired during training Required Skills: Prepares, coaches, and reinforces desired team behaviors in partnership with team managers to support proficiency and retention of new-to-role employees Identifies and assesses improvements in employee development and increases speed to proficiency and consistency in demonstrating and performing the desired skills Owns and resolves escalated customer calls Complies with industry regulations, bank procedures, reputed company levels of the department's system, and financial controls trong results on call ownership & client satisfaction Effective communication skills, both written and verbal Ability to de-escalate client situations and drive satisfaction. Must be able to work independently (although part of a team) and demonstrate strong reasoning skills and good judgment Adapts well to an reputed company-changing environment Must have the ability to work well under pressure Desired Skills: 1+ Year of Leadership experience- OJT coach, Proctor or Interim SCA Expertise with policies, procedures relative to the site designated reputed company groups Skills: • Coaching • Mentoring • Oral Communications • Problem Solving • Quality Assurance • Active Listening • Analytical Thinking • Attention to Detail • Collaboration • Risk Management • Adaptability • Customer and Client Focus • Influence • Relationship Building • Result Orientation Shift: 2nd shift (United States of America) Hours Per Week: 40 Apply Job!