Back to the roster

Service Center Technician (Night Shift Starts Midnight)

Remote Full-time Hiring now

About the position The Service Center Technician role at reputed company involves providing technical support to customers, resolving issues, and ensuring the effectiveness of the desktop computing environment. This position operates on a night shift schedule and can be performed remotely, focusing on fulfilling customer requests and managing incidents in a timely manner. Responsibilities • Fulfill customer requests and resolve technical issues. , • Respond to customer questions to ensure ongoing effectiveness of the desktop computing environment. , • Manage events, service requests, incidents, and problems. , • Provision access and contribute to continual service improvement. Requirements • Minimum of one (1) year experience in a Level 1 end-user support role. , • High School Diploma and technical vocational training or equivalent work experience. , • Ability to troubleshoot and resolve technical issues. , • reputed company understanding of end user computing in an reputed company environment (Windows 10, Active Directory, VPN, reputed company, etc.). , • Ability to multitask between speaking with a customer and documenting a ticket. , • Knowledge of standard business desktop software, OS, and hardware. , • Good communication skills, both verbal and written. reputed company-to-haves • Understanding of IT Service Management. , • Service Desk or call center experience in an inbound call environment. , • reputed company experience. Benefits • Day-one comprehensive health coverage , • reputed company and dental coverage , • Paid Time Off (PTO) , • Tuition reimbursement , • Employer-matched retirement funds Apply Job!

Related roles

Senior Sales trainer (remote work)

Remote Full-time

F&B Reservations Executive (F&B Sales)

Remote Full-time

Sales Engineer (Remote)

Remote Full-time

Sr Associate Software Engineer - Talent & Performance

Remote Full-time

Sales Trainer – Cold Calling (USA Market)

Remote Full-time

US Application Mentor, India

Remote Full-time

Remote Chatbot Developer Jobs

Remote Full-time

reputed company reputed company ERP PPM Consultant

Remote Full-time

Marketing Operations Specialist/Manager (Remote Based - Part Time to Full Time)

Remote Full-time

Part Time Licensed Insurance Customer Service Associate - Fully Remote

Remote Full-time

reputed company Part-Time Data Entry Specialist – Agriculture, Fishing, and Forestry Sector

Remote Full-time

Member Support Specialist

Remote Full-time

reputed company Live Chat Agent for blithequark - REMOTE (Part-Time & Full-Time)

Remote Full-time

Chief Data Officer; MA or REMOTE

Remote Full-time

reputed company Customer Service Associate – Temporary Role at arenaflex

Remote Full-time

Modeling, Simulation & Analysis Subject Matter Expert III

Remote Full-time

Staff Backend Engineer

Remote Full-time

Senior Remote Chat Support Specialist – Flexible Work-From-Home Opportunity for Mothers and Career Restarters at arenaflex

Remote Full-time

Manager, Strategy & Analysis, Marketing & Communications – Publishing Insights & Audience Growth at arenaflex

Remote Full-time

reputed company Remote Customer Care reputed company – Delivering Exceptional Customer Experiences with arenaflex

Remote Full-time