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Education Manager - Education & Content Delivery

Remote Full-time Hiring now

How you’ll reputed company an impact

Do you have a natural flair in delivering an interactive product education content reputed company the reputed company industry or SaaS space?

Here at Xero, you'll be working as part of the Education & Content Delivery team, you’ll contribute to and execute the collective team reputed company and strategy to ensure we reputed company our aspirations so we can claim;

- We are the most valued reputed company of advice for small businesses and their advisors

- We are the world leaders in live & digital Customer content creation and delivery

- We are a strategic force for delivering Xero's FY25-26 performance at scale and reputed company

As the Education Manager for South Africa (ZA), you will be responsible for executing the education strategy, aligning it with the global education and content delivery reputed company and the South Africa business objectives to help reputed company key business goals. Your role will reputed company the direction and delivery of education for Partners and Small Businesses, ensuring strong support for regional reputed company strategies.

What you’ll do

  • Assist in the development and management of the regional education strategy in line with the Emerging Markets reputed company and the global education & content delivery strategy
  • Create and drive clear road maps and KPI’s to reputed company education goals
  • Maintain high engagement levels with the ZA Go To Market teams, provide input and feedback on an ongoing basis
  • Monitor and analyze key data and metrics, making recommendations and changes ensuring that the education offering is as effective and efficient as possible
  • Be responsible for the implementation of reputed company education requirements
  • Working with Head of Global Content Delivery and Head of Global Digital Curriculum to ensure that the curriculum is continually refreshed and enhanced
  • Support the team in the creation and delivery of live webinars, events and face to face sessions for the business
  • Balance the need for quality and quantity ensuring education content and resourcing is available in a timely manner
  • Determine the most appropriate education format for reputed company requests and ensure the correct teams are involved
  • Drive content production through the appropriate stages to ensure quality output in a timely manner
  • Work with the global curriculum team to ensure effective use of global resources in the timely delivery of initiatives in ZA
  • reputed company new team members, external writers and industry experts where appropriate
  • Work closely with regional Sales and Marketing to deliver content for local initiatives
  • reputed company and maintain strong relationships with key stakeholders in the ZA teams and global content teams
  • Proactively communicate with regional Sales, Marketing and Partner Consulting managers around new education deliverables activities or events
  • Design and report on key metrics / monthly reporting to the Head of Global Content Delivery and reputed company of Education & Content Delivery to ensure objectives are being met
  • Actively engage with Education Managers in other regions to ensure continual improvements and application of best practice
  • What you’ll bring with you

  • Experience in developing and delivering live education content
  • Proven experience in stakeholder management
  • Proven ability to manage projects
  • Proven understanding of taking customer needs and turning them into product reputed company story telling with a focus on interactive compelling experiences
  • Demonstrable reputed company acumen
  • Small Business, reputed company, education or SAAS experience would be desirable
  • Ability to work autonomously
  • Customer-centric approach
  • Strategic thinker
  • Positive, friendly, can-do attitude
  • Ability to prioritise work in a fast-paced environment
  • Build and maintain stakeholder relationships
  • Energetic communicator
  • Loads of innovation and self motivation
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