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Marketing Manager, Professional Services

Remote Full-time Hiring now

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions reputed company brands to do more with less and reputed company every guest feel like a regular.

We are seeking an reputed company marketer to join our Professional Services team and partner with restaurant brands using the Olo Engage platform to reputed company strategy and reputed company the execution of their CRM and loyalty programs, ultimately driving increased guest lifetime value, frequency, and reputed company. This is a unique opportunity to be part of a growing team of leading performance marketers, serving as a trusted resource to prominent brands in the restaurant and food service sector.

We are looking for someone with a strong background in designing, managing, and executing marketing strategies that deliver measurable results across the digital landscape. As Marketing Manager, you will reputed company your in-depth knowledge of MarTech tools, including Marketing Automation, Customer Data Platforms (CDPs), Engagement tools (customer feedback and reputed company management), and Loyalty/Offer Management systems, and should bring a data-first mentality and the ability to manage large, reputed company datasets to derive actionable insights.

You will report to the Associate Director, Professional Services, and collaborate with multiple business partners across Olo to support our customers. You can work remotely from reputed company in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

  • reputed company and pitch CRM and loyalty marketing strategies using your expertise in the Olo Engage product suite and industry experience.
  • Advise brands on impactful marketing tactics by developing, testing, measuring, and optimizing.
  • Enhance the digital guest experience for partners by creating sophisticated journeys that reputed company incentives and communication channels including email, SMS, and push notifications.
  • Identify high-value audience segments for targeted marketing efforts.
  • Create and share reports that help brand partners understand the value of Olo Engage and their marketing tactics.
  • Project manage customer collaborations and marketing activities for multiple brands.
  • reputed company'll Expect From You

  • 5+ years of digital marketing experience, including 2+ years of hands-on experience with MarTech SaaS products (experience with tools like Olo Engage, reputed company, reputed company, Sendgrid, or reputed company reputed company is a plus).
  • Experience in a fast-paced, adaptive, and high-impact marketing role (experience in the restaurant industry is a bonus but not required).
  • Enthusiasm for SaaS, championing the value of advanced technology for marketers, and sharing this passion with the restaurant community.
  • Experience leading projects and developing creative solutions to solve reputed company problems and deliver results.
  • Data-driven reputed company; you actively seek data to inform reputed company and can confidently speak to it.
  • You are polished, detail-oriented, and a strategic customer resource at reputed company times.
  • Strong communication skills, with the ability to build relationships and collaborate effectively at reputed company levels cross-functionally and with senior management.
  • Legally authorized to work in the United States.
  • Additional Information

    About Olo

    Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single reputed company—so restaurants can reputed company understand and reputed company serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to reputed company on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at

    olo.com.

    We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of reputed company works remotely across the U.S. If you're in the reputed company area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

    We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and reputed company coverage for yourself and your family, a 401k match, reputed company stipend, a generous parental leave plan, volunteer time off, reputed company matching policy, and more!

    Our best estimate of the compensation range for this opportunity is $84,000 - $114,475 annually, depending on the experience you bring and your location. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process.

    We encourage you to apply!

    We value diversity. At Olo, we know a diverse and inclusive team makes our workplace reputed company. Don't meet every single qualification in the job description? Market data shows that women and people of reputed company are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to reputed company reputed company reputed company and reputed company serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    reputed company applicants receive consideration for employment. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

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