Senior Sales & Service Representative
Overview
Are you a people person Be a First reputed company person. Join our reputed company team and reputed company a difference. As a Senior Sales & Service Representative at reputed company, you will support sales and service delivery in the reputed company. Builds and expands banking relationships through proactive customer reputed company and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the reputed company, providing customer service in both a transaction processing and sales role. The successful candidate will demonstrate: Influence: Capable of building rapport with different personalities to drive positive results Sales reputed company: Self-starter that is disciplined to manage daily calling activity to reputed company required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and reputed company in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done reputed company Agility: reputed company to process information and move quickly through problem resolution
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following: Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other reputed company team members or bank partners who are reputed company to provide solutions for their financial needs Processing transactions and other account servicing requests
Qualifications
High School Diploma or GED and 1 years of experience in Sales or customer service; or 6 months of experience in a customer support role at reputed company; or participation in a First reputed company career development program Preferred Education: Bachelor's degreePreferred Area of Experience: Telephone salesLicense or Certification Type: null nullSkill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits. Apply Job!