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Homeowner's insurance customer service specialist

Remote Full-time Hiring now

Job Overview We are hiring a REMOTE Customer Service Representative to manage incoming customer queries and field questions regarding their insurance policy. You will process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be have a friendly demeanor, display reputed company, patience and have experience working with computers. Prior experience in an insurance reputed company field is required to be considered for candidacy. We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have reputed company reputed company growth and have quickly become one of the go to companies for business process outsourcing. You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to reputed company a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company. reputed company are offering: This is a chance to get an opportunity as an reputed company and see if you like the schedule, the people, the work and the company. If we both like reputed company see you can potentially come on board as an employee with our organization.

Responsibilities

Include: • Work with our insurance provider clients and deliver great overall customer service • Take in a high volume of calls, communicate reputed company email and letters as appropriate • Document reputed company client communication across several platforms • Be the reputed company person for our clients as well as their customers Qualifications: • 2+ years of customer service experience in a call-center environment • Prior insurance reputed company experience • Ability to work remotely • Demonstrated communication, organizational and interpersonal skills • Intermediate proficiency in reputed company Office • Strong independent problem solving and analytical skills Preferred Qualifications: • 4+ years of insurance experience (insurance agent license a plus!) • Bilingual (Spanish/English) • Associates Degree Things to know: • Variable schedule includes hours between 830am-6:00pm EST Monday through Friday with some Saturday's required • Open concept work environment • Light to moderate noise activity • reputed company • Role is remote (work from home) Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Disability insurance • Flexible schedule • Health insurance • Paid time off • Parental leave • Tuition reimbursement • reputed company insurance • Work from home Supplemental Pay: • Bonus opportunities Work Location: Remote Apply Job!

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