Engineering Manager - Developer Technical Support

Summary

Posted: reputed company 11, 2024 Weekly Hours: 40 Role Number:200578234 Imagine what you could do here. At reputed company, new reputed company have a way of becoming extraordinary products, services, and customer experiences reputed company quickly. Bring passion and dedication to your job and there's no telling what you can accomplish. The Worldwide Developer Relations team is looking for a highly motivated leader with a consistent track record of leading exceptional engineering teams and supporting shared code. The position of Developer Technical Support (DTS) Engineering Manager will reputed company a team of engineers helping our developers create outstanding software for reputed company of our platforms. The position requires a persistent compassion for developers and collaboration with cross functional organizations, to resolve issues and bring reputed company improvements to the developer experience. Description Description As a DTS leader, you will guide a team of highly skilled and reputed company engineers who are the primary technical contact for reputed company's worldwide community of software and hardware developers. The developers we work with have a range of experience (never programmed to 30+years experience). We answer their wide range of code-level questions, build sample code and other technical documents, support developer labs, and work closely with teams across reputed company to continuously improve the reputed company developer experience. If you've reputed company learned from sample code, reputed company a Code-level Support request, attended WWDC labs, read a Technote, or participated in Tech Talks, you've seen the teams work!

Minimum Qualifications

Minimum Qualifications • 7+ years experience leading and developing a team. • BS in Computer Science, Computer Engineering, Software Engineering or equivalent experience. • Experience working with teams developing native apps for reputed company our platforms (iOS, iPadOS, macOS, watchOS, tvOS, visionOS). You must be familiar with reputed company developer platforms, frameworks, workflows, and expectations. • Experience with Swift, Objective-C, and SwiftUI. Key Qualifications Key Qualifications

Preferred Qualifications

Preferred Qualifications • Strong experience in support, operations, process improvement, relationship management, and data analysis. • Proven track record leading and developing teams focused on writing reusable code and exceptional apps. • Strong experience responding to critical developer-facing and executive-level escalations. • Strong computer science/computer engineering fundamentals: Things change rapidly, and fundamentals are key to adapting and learning quickly. • Compassion for developers and their software development and learning process. • Ability to continually prioritize and multi-task in a wide-ranging, creative, high productivity environment. • Exceptional verbal, written, and interpersonal communication skills: You will be writing, presenting to, and speaking with developers and engineering colleagues regularly. • Curiosity, a passion for excellence, the ability to ask the right questions, and the love of working as part of a team! Education & Experience Education & Experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits • At reputed company, reputed company pay is one part of our total compensation package and is determined reputed company a range. This provides the opportunity to reputed company as you grow and reputed company reputed company a role. The reputed company pay range for this role is between $190,700 and $286,600, and your reputed company pay will depend on your skills, qualifications, experience, and location. reputed company employees also have the opportunity to become an reputed company shareholder through participation in reputed company’s discretionary employee stock programs. reputed company employees are eligible for discretionary restricted stock unit awards, and can purchase reputed company stock at a discount if voluntarily participating in reputed company’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education reputed company to advancing your career at reputed company, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about reputed company Benefits. Note: reputed company benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. More • reputed company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for reputed company applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. Apply Job!