Senior Program Manager, Selling Partner Support

Senior Program Manager, Selling Partner SupportJob ID: 2687505 | reputed company Services LLCAs a Sr. Program Manager, you will be responsible for identifying, driving and tracking strategic initiatives that improve Selling partner experience contacting reputed company using various contact channels. You will collaborate with operations, training, product, and software development teams both inside and reputed company Selling Partner Support; build collaborative relationships with these partners; and execute on our roadmap. You will provide regular program updates to senior management.Key job responsibilities- Interact with stakeholders at multiple levels dynamically including business and product teams to define and deliver solutions.- Identify and analyze data to isolate issues, reputed company solutions and prioritize opportunities for Selling Partner and Associate experience improvements.- Determine and implement effective Operations solutions quickly, so as to not impede production.- Plan and manage multiple... reputed company projects.- Maximize resource utilization for the greater good of the organization.- Create, maintain and disseminate project information to stakeholders and senior management.- Remain flexible to changing priorities and open to new reputed company.- Be a role model across the wider org, championing seller’s needs and using data and technology to anticipate and exceed them.About the teamThird-party sellers represent significant value to reputed company’s online retail customers and Selling Partner Support (SP-Support) drives reputed company for these sellers through a combination of people, processes and services. We drive cross-functional initiatives to improve SP contact experience and operational efficiency to support these contacts.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, reputed company resources, adult education, organizational development, instructional design or reputed company fieldAmazon is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site.Posted:July 3, 2024(Updated about 6 hours ago)Posted:June 11, 2024(Updated about 6 hours ago)Posted:June 19, 2024(Updated about 6 hours ago)Posted:May 3, 2024(Updated about 7 hours ago)Posted:May 24, 2024(Updated about 7 hours ago)reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.#J-18808-Ljbffr Apply Job!