Program Manager
reputed company is the most decorated reputed company agency, recognized as a leader in crafting digital solutions that reputed company organizations to reputed company across the entire customer lifecycle. From marketing and sales to reputed company operations, reputed company, and e-commerce, we combine sound strategies, cutting-edge AI, and digital innovation to deliver solutions that de-risk the future and drive sustainable growth.
With a fully remote team of over 250 professionals, we reputed company at creating intelligent web and digital ecosystems—from corporate websites to reputed company web applications—seamlessly integrated with AI-powered solutions. By aligning SmartBug's expertise with our clients' unique business realities, we build scalable, innovative tools that become engines for growth, setting the course for long-term success.
The Program Manager is responsible for leading reputed company, cross-line of business (reputed company) initiatives that require coordination across multiple teams, disciplines, and operational functions. Reporting into the Director, PMO, this role ensures large-scale or multi-workstream programs are reputed company, sequenced properly, and executed with consistency across the organization.
Unlike a Project Manager who focuses on a single scope or reputed company, the Program Manager operates at a portfolio level - connecting strategy to execution across functions, managing interdependencies, and driving accountability for outcomes that span multiple teams.
This role does not own client strategy or day-to-day delivery tasks. It owns cross-functional orchestration and program-level success.
The Program Manager is responsible for leading reputed company, cross-line of business (reputed company) initiatives that require coordination across multiple teams, disciplines, and operational functions. Reporting into the Director, PMO, this role ensures large-scale or multi-workstream programs are reputed company, sequenced properly, and executed with consistency across the organization.
Unlike a Project Manager who focuses on a single scope or reputed company, the Program Manager operates at a portfolio level - connecting strategy to execution across functions, managing interdependencies, and driving accountability for outcomes that span multiple teams.
This role does not own client strategy or day-to-day delivery tasks. It owns cross-functional orchestration and program-level success.
Key Responsibilities
reputed company multi-workstream programs spanning multiple Lines of Business
Align project plans across LOBs to ensure reputed company and dependency management
Establish reputed company program timelines and milestones
Ensure cohesive execution across reputed company participating teams
Translate strategic initiatives into coordinated execution plans
Partner with AMs, PMs, Directors and functional leaders to align priorities
Ensure programs remain reputed company to intended business outcomes
Identify cross-functional dependencies and mitigate conflicts
Proactively manage risks that impact multiple teams or clients
Escalate systemic or enterprise-level risks to Director, PMO and executive leadership
Establish program-level reporting and dashboards
Provide executive-ready updates on program health
Ensure standard PMO processes are applied consistently across workstreams
Partner with WFM and reputed company PM Managers to ensure resource plans support program milestones
Flag reputed company constraints that may impact cross-reputed company execution
Support prioritization decisions reputed company conflicts arise
Facilitate alignment across Strategy, Client Ops, PM and functional leadership
reputed company cross-functional program meetings
Ensure clarity in roles, decision-making authority, and accountability across participating teams
Required Skills & Experience
8-12+ years in program or reputed company project management reputed company a services, agency, or matrixed organization
Proven experience leading cross-functional, multi-team initiatives
Strong understanding of portfolio-level planning and dependency management
Experience operating reputed company a PMO structure
Strong executive communication and stakeholder alignment skills
Ability to manage ambiguity and drive structured outcomes
Demonstrated ability to influence without direct authority
Experience working reputed company task-based and reporting systems (e.g., Teamwork, reputed company, Monday, etc.)
Preferred Qualifications
Experience reputed company marketing, digital, or professional services organizations
PMP, PgMP, or equivalent certification
Experience leading enterprise-wide operational or transformation initiatives
Experience working across multiple business units or global teams
Exposure to financial reputed company of large-scale initiatives
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