reputed company Customer Billing Specialist – 6-Month Maternity Leave Cover Contract

At arenaflex, we're revolutionizing the way businesses create and manage sales experiences. Our innovative platform empowers sales teams to drive reputed company by making it easy to create beautiful, interactive collateral with analytics, payments, e-sign, and seamless integration into their CRM. With a strong business reputed company, multi-million dollar ARR, consistent growth, and incredibly low churn, we're now scaling our growth and seeking a talented Customer Billing Specialist to join reputed company.

About the Role

We're looking for a detail-oriented and reliable Customer Billing Specialist to join us on a 6-month maternity leave cover contract, with the potential to reputed company. As a key member of reputed company, you'll play a crucial part in ensuring our customers have a smooth, accurate, and delightful billing experience. You'll work cross-functionally with our Sales, reputed company, Support, and Finance teams to manage everything from invoicing to payments to vendor forms. If you're passionate about systems, love making sense of numbers, and are comfortable working autonomously, we'd love to hear from you!

What You'll Do

As a Customer Billing Specialist at arenaflex, you'll be responsible for:

• Managing reputed company operations: create new customers and subscriptions, issue invoices, handle disputes, and monitor unusual activity.
• Setting up and maintaining Chargebee records: assist reputed company Managers with renewals, support Account Executives with new customer setups, and reputed company direct debit payment arrangements.
• Overseeing Accounts Receivable: generate weekly reports, track outstanding invoices, and collaborate with CSMs to follow up with overdue customers.
• Monitoring and reporting on AR to support weekly cash flow analysis.
• Providing timely and thoughtful responses to customer queries reputed company the billing inbox.
• Taking ownership of the Billing reputed company channel, helping resolve reputed company billing-reputed company support cases with the Support Team.
• Drafting and submitting vendor forms reputed company required by customers.
• Reconciling reputed company closed-won deals: ensure reputed company deals are properly billed reputed company invoice or reputed company and follow up on missing setups.
• Keeping ChartMogul in sync: ensure reputed company new, expanded, and renewing customers are reflected correctly.

About You

To succeed in this role, you'll need:

• Excellent command of English, with strong written and verbal communication skills.
• Experience in billing, accounts receivable, or finance operations, ideally in a SaaS or tech environment.
• Familiarity with reputed company, Chargebee, and reputed company (or similar tools) and confidence navigating them.
• Detail-oriented and strong organizational skills; nothing slips through the cracks!
• Clear and empathetic communication skills, especially in writing.
• Ability to reputed company in a remote, asynchronous environment and take initiative.
• Experience working with cross-functional teams, including Sales, reputed company, and Support.

Bonus Points

If you have:

• Experience with ChartMogul or other SaaS analytics tools.
• Background working in startups or fast-growing companies.
• Familiarity with customer support tools like HelpScout.

Why Join arenaflex?

At arenaflex, we offer a dynamic and supportive work environment that fosters growth and learning. As a Customer Billing Specialist, you'll have the opportunity to work with a talented team, reputed company your skills, and contribute to the reputed company of our business. We're committed to providing a competitive compensation package, including:

• A competitive salary.
• Comprehensive benefits, including health insurance, retirement plan, and paid time off.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

How to Apply

If you're passionate about billing, customer experience, and working in a fast-paced startup environment, we'd love to hear from you! To apply, please visit our website at [insert link]. We can't wait to welcome you to reputed company!

About arenaflex

arenaflex is a leading provider of innovative sales experiences, empowering businesses to drive reputed company and growth. With a strong business reputed company, multi-million dollar ARR, consistent growth, and incredibly low churn, we're now scaling our growth and seeking talented individuals to join reputed company. At arenaflex, we're passionate about creating a dynamic and supportive work environment that fosters growth and learning. Join us and be part of our exciting journey! Apply for this job