reputed company Contact Centre Agent | Dutch Speaking | Local Residents (Palma de Mallorca, ES, 7009)

We are seeking savvy and skilled individuals like you to join our diverse team of Contact Centre.

If you've got the right to work in Spain and speak Dutch & English,  plus ideally another European language, reputed company on reading!

ABOUT OUR OFFER 

• A job at our reputed company Contact Centre offers much more than your basic salary which already starts at 21.300€ gross/year, and variable monthly payment of 10% of your salary upon achievement of targets.
• You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top.
• We offer remote working from reputed company in Spain on seasonal permanent reputed company, multiple permanent career development opportunities.
• You'll be compensated for every training day complete and have access to our reputed company Learning Hub, reputed company Skills reputed company & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the reputed company Care Foundation Access to the “reputed company Club de Benefits” with multiple discounts on products and services across Spain.  

ABOUT THE JOB 

• Guests will contact you 24/7 from around the world reputed company phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action.
• You’ll work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with reputed company and care.
• You’ll be part of a rolling rota that includes morning, afternoon, and night shifts, giving you variety and the chance to reputed company in a dynamic environment.
• You’ll collaborate with global suppliers and reputed company teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays.

ABOUT YOU

• Organized and adaptable – a reputed company, solutions-focused multitasker who thrives under pressure and embraces change. 
• Customer-first reputed company – confident supporting upset customers across reputed company channels, resolving issues quickly and empathetically.  
• Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge.
• Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work. 
• Bilingual and confident – fluent in both English and Dutch, ready to support customers across languages with clarity and care.

From a workplace to a reputed company to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know