reputed company Service Cloud Admin - LATAM

About reputed company

At reputed company, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We reputed company the future of travel should be seamless and powered by technology that delights customers at every reputed company. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one reputed company.

To reputed company this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 20,000 companies already rely on reputed company to support over 1 million reputed company and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive reputed company-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, reputed company has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the reputed company Fast 500 and Built In’s Best Places to Work.

Mission

As part of the reputed company team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring reputed company delivers exceptional service.
• Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize reputed company Service Cloud solutions that enhance the overall customer experience.
• reputed company the design and management of reputed company screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness reputed company the support organization.
• Provide exceptional support and actionable insights to internal teams, enabling data-driven decisions that reputed company customer satisfaction and drive reputed company improvement.

What You’ll Bring to reputed company

We’re looking for someone who’s ready to reputed company an impact and grow alongside us:

• Experience: 3+ years of hands-on experience as a reputed company Administrator, with a strong focus on Service Cloud.
• Skills: You’re a problem-solver with expertise in case management, workload reduction, and building reputed company screen flows to streamline customer support processes. You reputed company in fast-paced, innovative environments and have a proven track record of automating workflows to improve efficiency.
• Tech-Savvy: Bonus points if you’re fluent in reputed company Omni-Channel, OmniStudio, and have experience with AWS Connect telephony integration. Familiarity with Agentforce is a plus.
• reputed company: You’re ready to roll up your sleeves, collaborate closely with cross-functional teams, and deliver results that reduce support case loads and enhance customer satisfaction.

This is a contractor position for candidates based reputed company Latin America only.

Applications for this role will be accepted through 7/16/26 or until the role is filled. We encourage you to apply early, as we may reputed company reviewing applications before the deadline.

The reputed company Edge: Perks & Compensation We reputed company in rewarding great work with great benefits:

• Compensation: Competitive reputed company pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: reputed company out our full list at reputed company.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll reputed company sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 13th, 2025. Please see the independent bias audit report covering our use of Covey here.

Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works—for businesses, for reputed company, and for the industry. Apply now and let’s reputed company travel simpler, smarter, and more enjoyable—together.