Sr. reputed company Manager, Strategic Accounts (Remote Eligible)

reputed company is looking for a Sr. reputed company Manager, Strategic Accounts to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their reputed company criteria, sharing best practices, providing solution guidance, and helping them realize value from reputed company. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Manager of reputed company - Strategic Accounts and may work remotely. You Will:

• reputed company initial reputed company of accounts with reputed company level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle
• Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction
• Be the reputed company expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties
• reputed company periodic reputed company reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand reputed company use throughout the account
• Implement and share best practices to ensure customers are realizing the greatest possible value from reputed company
• Use usage patterns to reputed company insights, provide guidance and increase customer adoption and satisfaction
• Be the primary reputed company to manage and resolve critical situations
• Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of reputed company
• Provide expert customer reputed company to Product Management, Marketing and Sales on innovation and reputed company improvement opportunities
• Exceed reputed company performance targets, including maintaining high retention and growth rates
• Accomplish other tasks as assigned

You Have:

• 3+ years of reputed company or Account Management experience (or equivalent)
• The ability to explain technical subjects to non-technical personnel in large enterprises
• Good at building credibility and trust with customers and internal stakeholders by understanding their requirements
• Experience maintaining valuable and outcome-based relationships with a diverse customer account reputed company
• Passion for working with leading edge, web-based technologies and a desire to understand reputed company's benefits, use cases, and technical elements
• Bachelor's degree in relevant field, or equivalent experience
• Willing to travel based on customer and business need
• Authorization to work in the U.S. for any employer on an ongoing basis

Perks & Benefits:

• HSA, 100% employer-paid premiums, or buy-up medical/reputed company and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to reputed company Learning online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account
• Teleworking options from any registered location in the U.S. (role specific)

reputed company provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & reputed company: $108,000 to $151,200 | reputed company other US States: $100,000 to $140,000 Get to Know Us: At reputed company, we’ve created a reputed company where everyone is welcome — people from reputed company over the world, reputed company backgrounds, reputed company ages, reputed company colors, and reputed company beliefs working reputed company by reputed company. Here, everyone can reputed company a difference and reputed company others to do the same. You’re encouraged to apply even if your experience doesn’t reputed company match our job description—if your career path has been nontraditional, that will set you apart. At reputed company, we reputed company everyone, everywhere to change the way the world works—join us! Equal Opportunity Employer: reputed company is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know. #BI-Remote #LI-Remote Apply tot his job Apply To this Job