Franchise Sales Representative – Cha Cha Matcha

Franchise Sales Representative – Cha Cha Matcha Company Overview Cha Cha Matcha is a lifestyle‑driven café brand centered around high‑quality ceremonial‑grade matcha, bold aesthetics, and a culture of wellness and creativity. With a devoted community and rapidly growing footprint, Cha Cha Matcha is redefining the modern café experience. As we continue to scale, we are seeking a dynamic Franchise Sales Representative to join our expansion team and help drive our next phase of growth across the U.S. market. Role Summary The Franchise Sales Representative is responsible for sourcing, qualifying, and guiding prospective franchisees through the full development cycle—from initial inquiry to signed agreement. This role plays a key part in expanding the Cha Cha Matcha franchise system by identifying strong U.S.‑based partners and representing the brand with professionalism and passion. Duties & Responsibilities Franchise Development & Sales

• Identify, attract, and qualify U.S. franchise candidates aligned with the Cha Cha Matcha brand.
• Meet or exceed franchise sales targets, pipeline goals, and development KPIs.
• Manage inbound franchise leads and proactively source new U.S. prospects in priority markets.
• Lead candidates through all franchise stages: introduction, discovery, FDD review, validation, and closing.

Pipeline & Deal Management

• Build and manage a strong prospect database.
• Oversee due diligence, financial qualification, and agreement execution.
• Collaborate remotely with internal teams—including operations, legal, design, and marketing—throughout the approval process.
• Maintain accurate CRM documentation and provide weekly pipeline reports.

Strategic Market Growth

• Support the creation and positioning of franchise marketing programs.
• Stay informed on U.S. industry trends, competitive landscape, and high‑potential markets.
• Participate in territory planning and growth strategy discussions with leadership.

Relationship Management & Communication

• Deliver compelling remote presentations that reflect the Cha Cha Matcha brand.
• Provide consistent updates to leadership on prospect status and strategic recommendations.
• Support onboarding and coordination for new store openings as needed.

Education, Experience & Skills Required

• Post‑secondary education in Business or a related field; equivalent experience considered.
• Minimum 5+ years of sales experience, preferably in franchise development, licensing, or B2B consultative sales.
• Proven success within a franchise, multi‑unit retail, or food service environment.
• Track record of meeting/exceeding sales targets and managing complex deals.
• Direct U.S. franchise or sales experience is strongly preferred for this remote‑based role.

Technical Skills

• Proficiency in MS Office and CRM systems.
• Ability to create strong presentations, proposals, and sales materials.

Soft Skills & Competencies

• Excellent verbal and written communication skills.
• Strong negotiation skills with the ability to navigate complex, high‑value deals.
• Highly organized with strong attention to detail and time‑management skills.
• Ability to multitask and thrive in a fast‑paced, remote environment.
• Self‑motivated with the ability to work independently and take initiative.
• Strong relationship‑building skills and polished professional presence.
• Availability for flexible working hours as needed.

Why Join Cha Cha Matcha?

• Fully remote role with flexibility in working location within the U.S.
• Be part of a dynamic, culture‑driven brand experiencing rapid growth.
• Direct impact on the expansion of an iconic café concept.
• Collaborative and energetic environment with opportunities for development and advancement.

Cha Cha Matcha is an equal opportunity employer. We welcome applicants from all backgrounds and provide accommodations upon request for individuals with disabilities. Job Type: Full-time Application Question(s):

• Are you legally eligible to work in the United States?
• What are your salary expectations?
• Where are you currently located? Please include your city and state/province

Experience:

• franchise sales: 5 years (Required)
• U.S. franchise or sales: 1 year (Preferred)

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