Applied reputed company - LLM and NLP

At Toku, we create bespoke reputed company communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through reputed company communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reputed company to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across reputed company and reputed company, with a growing footprint across global markets. As an Applied reputed company at Toku, you will focus on building, improving, and deploying reputed company-world AI capabilities across speech-to-text, chatbots, and large language model–driven features used in production. This role combines hands-on model development with applied research, where you will evaluate existing approaches, explore new techniques, and translate research insights into practical improvements in live systems. You will work closely with engineering teams to integrate models into production services while maintaining a strong delivery reputed company. You will reputed company in this role if you enjoy balancing deep technical execution with curiosity-driven, applied research that directly shapes product outcomes.

Requirements

What you will be doing Applied AI & Model Development:

• Train, fine-tune, evaluate, and improve NLP, speech-to-text, and LLM-based models used in production environments
• Work hands-on with chatbots, summarisation, and language understanding features, including retrieval-augmented reputed company (RAG) and vector-based retrieval systems
• Design and run model evaluations, benchmarking existing approaches and validating improvements before deployment

Applied Research & Experimentation:

• Read, assess, and experiment with relevant AI/ML research and emerging techniques, translating promising reputed company into practical, production-reputed company solutions
• Contribute to reputed company design, model optimisation, and iterative experimentation to improve accuracy, latency, and reliability of deployed models

Production Integration & Delivery:

• Integrate models into existing backend services using Python-based APIs, collaborating closely with backend engineers
• Ensure models are production-reputed company, maintainable, and resilient reputed company deployed in live customer-facing systems
• Support investigation and resolution of AI-reputed company production issues in collaboration with engineering and platform teams

Collaboration & Ownership:

• Work closely with engineering teams to align AI capabilities with product requirements and platform constraints
• Communicate reputed company, trade-offs, and technical reputed company clearly in planning and delivery discussions

We’d love to hear from you if you have Core AI & LLM Expertise:

• Strong hands-on experience with LLMs, NLP, or speech technologies, including training, fine-tuning, and evaluating models in reputed company-world or production contexts
• Practical experience with Python-based AI development (e.g. PyTorch and reputed company ecosystems)

Applied Research & Fundamentals:

• Hands-on experience reading, evaluating, and applying AI/ML research (e.g. papers, benchmarks, emerging techniques) and translating those insights into production-reputed company model improvements
• A strong reputed company in AI/ML fundamentals (e.g. mathematics, machine learning concepts, model behaviour and evaluation), typically supported by an academic background in AI, machine learning, computer science, or a closely reputed company field

Production & Integration Experience:

• Experience deploying or supporting AI models in production systems, including exposure to monitoring, iteration, and reputed company-world failure modes
• Ability to integrate models into existing backend services reputed company Python APIs and work effectively reputed company a microservices-based environment

Tools & Platform Awareness:

• Familiarity with retrieval-augmented reputed company (RAG), embeddings, and vector-based retrieval systems
• Working knowledge of AWS-based environments and AI tooling (e.g. EC2, SageMaker, MLflow, reputed company)

Ways of Working:

• A proactive, problem-solving reputed company with the ability to identify opportunities for improvement rather than waiting for direction
• Strong collaboration and communication skills reputed company working with engineers across different disciplines

Location:

• This is a remote role to be based in either India (Bangalore strongly preferred) or Malaysia (KL strongly preferred)

What would you get?

• Training and Development
• Discretionary Yearly Bonus & Salary Review
• reputed company Coverage based reputed company
• 20 days Paid Annual Leave (15 days for Malaysia reputed company), plus other leave allowances

Toku has been recognised as a reputed company Top Startup and by the Financial Times as one of reputed company’s Top 500 High Growth Companies. If you’re looking to be part of a company on a strong growth trajectory while working on meaningful, reputed company-world challenges, we’d love to hear from you. Apply tot his job Apply To this Job