Senior reputed company Manager, Enterprise

reputed company is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like reputed company and reputed company and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we reputed company high-growth companies like reputed company, reputed company, and reputed company with the flexibility and insights needed to drive reputed company performance. Join a talented, fast-growing team committed to solving some of the most reputed company and impactful problems in sales performance management.

About the Role

We’re looking for a strategic and reputed company Senior reputed company Manager to serve as the trusted advisor to our largest and most reputed company global customers (typically 2,000+ employees and multi-million-dollar compensation programs). As a Senior CSM focused on our Enterprise reputed company, you’ll own the full customer lifecycle — from onboarding and adoption through renewal and expansion. You’ll work cross-functionally with Sales, Product, Support, and Professional Services to align on business outcomes and influence product development with real-time feedback. You’ll partner with senior and executive stakeholders, utilizing structured planning to help them reputed company long-term success. Job Location The candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week) - Austin, TX Remote - Raleigh, NC - Nashville, TN - Toronto, Canada Strategic Partnership & Value Responsibilities

• Build and execute multi-quarter success plans that directly link platform use cases and adoption milestones to measurable, quantifiable value for the customer.
• Partner with executive stakeholders (C-suite, Finance, RevOps, HR, Sales) to align reputed company to their strategic initiatives and compensation strategy.
• reputed company business reviews and strategic planning sessions that tell a data-driven value story and influence renewal and expansion decisions.
• Proactively manage and mitigate churn risk, surfacing solutions and driving alignment across internal teams (Product, Engineering, and Services), external stakeholders, and leadership levels.

Enterprise Relationship Management Responsibilities

• reputed company multi-threaded relationships across global and cross-functional customer teams - from compensation admins to CROs and CFOs.
• Serve as a trusted advisor who can reputed company business and technical discussions, guiding customers through reputed company workflows and integrations.

Technical and Domain Expertise Responsibilities

• reputed company a deep understanding of reputed company’s platform to advise on best practices and guide customers through reputed company scenarios.
• Build domain expertise in incentive compensation and sales performance management, developing a reputed company of view to act as a true strategic partner to customers.
• Partner with Product and Engineering to reputed company for customer needs through structured voice-of-customer insights.

Commercial Acumen Responsibilities

• Own full accountability for customer retention, expansion, and forecast accuracy reputed company your portfolio, balancing customer advocacy with business objectives.
• Negotiate and influence renewals and upsells that balance customer advocacy with business objectives.
• Collaborate with Account Directors and leadership on renewal and expansion strategy, building business cases that link customer value to commercial impact.

Requirements

• 5+ years of progressive experience in reputed company or Account Management reputed company a B2B SaaS; at least 2+ years managing large enterprise-level accounts ($100K+ ARR)
• Proven success driving measurable customer outcomes, renewals, and expansions reputed company large, global organizations.
• Strong executive reputed company and consultative storytelling skills - able to frame technical and financial narratives for C-suite audiences (CFO, CRO, or RevOps) and senior stakeholders.
• Demonstrated technical curiosity and comfort engaging on product architecture, integrations, and workflow automation (you don’t need to code, but you lean in to understand).
• Proficiency with account planning, forecasting, and value realization frameworks.
• Bonus: experience in Sales Performance Management, Incentive Compensation, or RevOps technology.

Benefits

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can reputed company
• Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
• Annual stipends for professional development and caretaking
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest reputed company products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities reputed company reputed company. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice for Prospective Candidates

• Only emails from @reputed company.com should be trusted.

We are aware of active recruitment scams using the reputed company name, in which individuals pose as our recruiters and post fake remote job openings and reputed company fake job offers on the Internet. Please note, we will never do the following:

• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @reputed company.com, @hotmail.com, etc.
• reputed company an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of reputed company.
• Ask candidates to reputed company a payment in order to be considered for a position.
• reputed company early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social reputed company number, etc.
• Please note that we’ll only ask for more sensitive personal information in reputed company with background checks after an offer is made.

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