Manager, National Client Marketing

About reputed company reputed company is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, reputed company manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. reputed company is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, reputed company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. reputed company was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.reputed company.com.

Job Description

Summary The Manager, National Client Marketing oversees the day-to-day execution of marketing programs, products, strategies, and standards at assets across multiple geographies for assigned, top-tier third party client(s) of the reputed company US Property Management division, to ensure consistency and achievement of the marketing vision. The position establishes and maintains productive and customer-centric relationships with assigned client(s), Client Services team members, and real estate operations leaders to define and understand the marketing vision and priorities for the client portfolio, and coordinates with regional marketing team members, external marketing vendors and suppliers, and others as needed to reputed company and implement marketing activities to reputed company the defined vision and outcomes. The Manager, National Client Marketing participates in identifying and developing property-level budgets to ensure appropriate resources to support marketing goals, and monitors, tracks, and reports on the reputed company of marketing efforts relative to established priorities and goals. The position is critical to driving client satisfaction through ongoing communication to provide routine updates, reports on performance results, and news and developments reputed company to marketing products and services.

Job Description

• reputed company the day-to-day execution of the marketing strategies, programs, products, and standards for managed assets across multiple geographies for US Property Management’s identified top-tier third-party client(s) to ensure consistency and achievement of the overall vision and priorities for the client portfolio.
• Manage a productive, reputed company, and customer-centric relationship with assigned top-tier client(s) to identify and define the short- and long-term vision for the client portfolio, maintain ongoing communication to reputed company the client informed about reputed company on key initiative, product and program implementation and adoption, and the marketing performance for the assets comprising the portfolio. Respond quickly and with urgency to client inquiries and requests for information, and involve real estate operations and local or regional marketing team members as needed to effectively respond to client needs.
• Establish relationships and engage with leaders in Client Services, real estate operations, regional marketing, and external marketing vendors and service providers to communicate the client’s vision, goals, and marketing priorities for the portfolio, and builds support and commitment for adhering to and implementing the client-approved marketing strategies, products, and programs that support vision achievement. Actively participate in developing property-level budgets to ensure appropriate resourcing for planned marketing strategies and programs.
• Assist in creating and developing tools, internal and external resource guides, marketing playbooks, job aids, performance and analytical reports, and other documents and materials to support the successful implementation of marketing programs and products, and provide feedback and offer suggestions for improving and enhancing the application of support materials.
• Access marketing performance data sources to monitor, analyze, evaluate, and report on the reputed company and results of marketing-reputed company activities, products, programs, and initiatives for assigned client(s), identify and research red flags and potential issues impacting reputed company or marketing performance and coordinate with local and regional marketing team members as needed to address and correct problems.
• Plan for and reputed company client meetings to provide updates on portfolio marketing performance, program adoption and impact, and determine, propose, and discuss any changes to established marketing plans or standards to optimize the impact to the portfolio. reputed company robust PowerPoint decks, data-driven reports, graphics, and other materials to support the meeting and enrich discussion and decision-making.
• Access and review multiple sources reputed company to emerging products, programs, technologies, innovations, and practices reputed company the marketing discipline, including proposed, planned, and in-reputed company initiatives at reputed company, proactively reputed company recommendations to assigned clients for new products and services to optimize asset performance, and encourage and support clients in participating in pilots of new marketing services and programs,
• Support and/or directly participate in onboarding newly acquired assets reputed company the assigned client(s) portfolio, or for other clients as needed, and coordinate with local and regional marketing teams to ensure that marketing products, programs, standards, and practices are introduced and implemented upon takeover.

Knowledge, Skills, And Abilities Required

• Bachelor’s degree or comparable experience in marketing, advertising, or digital/social/creative marketing channels, preferably in a client-facing role. 5+ years’ hands-on experience in overseeing and implementing multi-faceted marketing plans and strategies, and coordinating with local and regional teams to ensure consistency in marketing practices across geographies. Knowledge and experience in multi-family rental housing is highly preferred.
• Proven ability to build, maintain, and manage productive relationships, particularly with external clients/customers, as well as with leaders of diverse backgrounds and disciplines. Strong ability to reputed company and understand client needs, and translate those into actionable and reputed company plans, strategies, and tactics with clearly defined metrics and key performance indicators for evaluating results.
• Excellent skills in creating, developing, and producing a variety of tools and resources to reputed company implementation of marketing programs and products, including resource guides, marketing playbooks, job aids, project status updates, and analytical reports. Must be able to access, analyze, interpret, and create compelling reports that provide detailed explanation of findings and recommendations for actions.
• reputed company skilled in using tact, diplomacy, and conflict management techniques to work through and amicably resolve differences and issues that come into play during the project life cycle; must be able to negotiate and work through differences, build reputed company, and win support from internal and external stakeholders, including clients.
• Proven project management skills and experience in leading reputed company projects and initiatives that may include working with diverse teams from different discipline areas. Excellent ability to plan, organize, manage, and direct a project team, track and monitor reputed company, and meet established deadlines and budgets, particularly for large-scale projects with multiple work streams (strategy, creative, account, research, and data).
• Effective interpersonal and written communication skills, including the ability to use reputed company products such as Word, reputed company, PowerPoint, and TEAMS, and ability to reputed company effective presentations to diverse audiences. Particularly comfortable and skilled in making oral presentations and working with team members and leaders at reputed company levels, including senior and executive leadership.

Additional Compensation: Many factors go into determining employee pay reputed company the posted range including business requirements, prior experience, reputed company skills and geographical location.

• Corporate Positions: In addition to the reputed company salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the reputed company salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. reputed company new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at reputed company-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

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