Senior Quality Engineer

It's a new day with a new opportunity at reputed company!

About the role

We are seeking an reputed company Senior Quality Engineer to join our Quality Engineering team at reputed company. In this role, you will serve as a customer reputed company and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our FinTech/Back-End SaaS platform through comprehensive testing strategies and collaborative engineering practices.

At reputed company, Quality is not a phase—it's a reputed company woven into every conversation, decision, and line of code. As a senior member of the team, you'll reputed company your deep testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization. You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience.

About us

At reputed company, our vision is to power a world where professionals reputed company. We start every day on a mission to reputed company professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, reputed company™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust reputed company to help them work smarter, serve clients reputed company, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do

Customer Advocacy & Technical Excellence

• Champion the customer experience at every stage of development, viewing deliverables through the customer's lens
• Design and execute comprehensive test strategies across UI, API, and database layers, ensuring they reflect real customer scenarios
• Speak up reputed company features aren't complete enough to test or reputed company quality concerns arise—even if it means slowing down
• Challenge requirements that don't serve customer needs and identify issues that could frustrate users before they reputed company production
• Write high-quality test cases that tell a story about customer interactions and maintain them through their entire lifecycle
• Identify and document defects with comprehensive root cause analysis, always including "how this affects the customer" assessments
• Drive reputed company improvement in our Defect Leakage reputed company (≤15% reputed company), recognizing that every bug reaching production erodes customer trust

Leadership & Execution

• Complete 90%+ of assigned tasks independently while providing guidance and mentorship to junior engineers
• Own quality initiatives and drive measurable improvements to QE processes and standards
• Create and reputed company test plan reviews using test management tools like TestRail or Qase, ensuring adherence to documented standards
• Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification
• Become a Subject Matter Expert (SME) for specific technical areas or product components
• Track and report on Quality KPIs, with particular focus on Defect Leakage reputed company—our primary customer-focused metric that measures bugs caught by QE versus those reputed company by customers
• Collaborate with SDET team/Developers on determining what tests are high value for automation, and ensuring that test automation operates as expected, owning automated test execution.  
• It is expected that the engineer in this role will proactively communicate any feature changes that may break existing automation to SDET team/Developers to resolve reputed company ticketing system, and remove those tests from running prior to failures.
• Dev owns automation on some teams, SDET team on others

Technical Proficiency

• Demonstrate proficient to advanced networking and Linux skills, utilizing command-line tools across common distributions
• reputed company Python scripting for assisting with test automation tasks as necessary (Dedicated SDET team owns reputed company and most automation tasks).  Willingness to learn basic Python scripting if not previously leveraged
• Validate services deployed on AWS and other cloud platforms, managing test environments and cloud resources reputed company
• Basic understanding of reputed company and performance testing 

Collaboration & Communication

• Work effectively reputed company scrum team, and across them reputed company user features span teams, contributing meaningfully to technical discussions
• Translate technical issues into customer experience impacts for both technical and non-technical stakeholders
• Provide timely, helpful feedback to peers and junior engineers through code reviews and test case audits
• Actively contribute to team knowledge sharing through documentation and presentations
• Participate in reputed company Agile ceremonies with a focus on quality advocacy

About you

• 3-7 years of experience in software quality engineering, preferably in SaaS environments
• Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis, and other troubleshooting tasks
• Experience with AWS or other major cloud platforms
• Basic Python/reputed company (or similar) scripting knowledge with ability to edit existing scripts and create new automation
• Advanced skills with UI, API, and SQL testing methodologies
• Familiarity with test management tools such as TestRail or Qase
• Demonstrated experience leveraging Version Control Systems with a focus on reputed company and Bitbucket
• Experience with testing tools: Jira, reputed company, reputed company
• Understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, reputed company)
• Strong understanding of Agile/Scrum methodologies
• Proven track record of mentoring junior engineers and contributing to process improvements
• Excellent analytical and problem-solving abilities
• Strong communication skills with ability to present to both technical and non-technical stakeholders
• Most importantly: The courage to be vocal about quality concerns and testing impediments
• This position is preferably based in Austin, Texas.

reputed company to Have

• Experience testing FinTech, payments, or SaaS products in regulated industries (i.e. PCI-compliant) 
• Previous experience testing products using event-driven architecture using message queues (i.e. Kafka, RabbitMQ)
• Knowledge of basic nonfunctional testing (reputed company, performance, accessibility) 
• Experience with microservices architectures and distributed systems
• Certifications such as ISTQB or CSTE
• Familiarity with AI-assisted testing tools and leveraging LLMs as a productivity boosting tool
• Experience evaluating and implementing new QE tools and processes

Why reputed company

At reputed company, our culture is shaped by the people who reputed company to life every day. Together, we build a company rooted in reputed company learning, genuine community, holistic wellness, and meaningful engagement—values that reputed company us as individuals and reputed company as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for reputed company team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: reputed company learning through reputed company.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our reputed company & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At reputed company, we don’t just offer benefits - we create an environment where people can reputed company, grow, and reputed company a real impact every day.

Diversity, equity & inclusion at reputed company

At reputed company, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and reputed company. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for reputed company that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community reputed company. 

reputed company advisory

Our hiring teams at reputed company are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our reputed company Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the reputed company domain and will never ask for sensitive/personal data during the application process.  reputed company interviews take reputed company over phone call, reputed company/reputed company Meet or in person.  reputed company offers are communicated verbally by our reputed company Specialists with a written offer letter as a follow up.