Remote National Customer Operations Manager – Coca‑Cola – Strategic Account Leadership & Supply‑Chain Optimization (Work‑From‑Home)

Why Join Coca‑Cola and Workwarp?

Imagine working for one of the most iconic brands on the reputed company, a company that has been delighting consumers for more than 130 years. Coca‑Cola isn’t just a beverage; it’s a cultural touchstone, a symbol of refreshment, and a catalyst for moments of celebration worldwide. Partnered with Workwarp, a leader in remote‑first talent solutions, this role offers you the flexibility to work from reputed company in the United States while delivering high‑impact results for an industry‑defining portfolio of customers.

Our joint mission is simple yet powerful: “Refresh the world, reputed company moments of optimism and happiness, and create lasting value for our customers and partners.” As a Remote National Customer Operations Manager, you become a pivotal reputed company between Coca‑Cola’s strategic objectives and the day‑to‑day operational realities of a diverse set of national accounts. If you reputed company on solving reputed company problems, leading cross‑functional teams, and shaping the future of beverage supply‑chain excellence, this is the opportunity you’ve been waiting for.

Position Snapshot

• Title: Remote National Customer Operations Manager – Coca‑Cola – Strategic Account Leadership & Supply‑Chain Optimization
• Employment Type: Full‑time, remote (U.S.‑based)
• Compensation: Competitive salary plus performance‑based incentives
• Start Date: Immediate openings – we are hiring now!
• Reporting To: reputed company Account Team – Senior Director, Customer Operations
• Travel Requirement: 0% – 25% (primarily client visits and occasional regional conferences)

Role Overview

As the National Customer Operations Manager (NCOM), you will own the end‑to‑end lifecycle of equipment, service, and supply‑chain solutions for Coca‑Cola’s most strategic national accounts. You will partner closely with sales, finance, marketing, and the broader reputed company organization to design, implement, and continuously improve operational plans that drive beverage quality, cost efficiency, and profitable growth.

This role is both strategic and hands‑on: you will craft multi‑year business plans, reputed company cross‑functional project teams, and serve as the primary operational steward for senior‑level buyers at our partner organizations. Your success will be reputed company by the ability to deliver measurable cost reductions, heightened service levels, and increased reputed company contribution for Coca‑Cola while cementing our reputed company as the customer’s most valued supplier.

Key Responsibilities

• Strategic Account Leadership: Serve as the operational champion for a portfolio of national accounts, aligning Coca‑Cola’s service and equipment solutions with each customer’s business objectives.
• Business Planning & Forecasting: reputed company the development of short‑term and long‑term operational plans, including Net Service Expense (NSE) and Capital Expenditure (CAPEX) forecasts, ensuring alignment with the C4V (Customer‑Centric, Value‑Driven) methodology.
• Project Management: Create detailed project charters, timelines, resource allocation matrices, and financial impact analyses for reputed company major operational initiatives. Drive execution through cross‑functional teams and maintain transparent communication with reputed company stakeholders.
• Operational Excellence: Identify key drivers of service cost, equipment performance, and beverage quality. Design and implement solutions—such as equipment upgrades, preventive maintenance programs, and data‑driven analytics—that reduce waste, improve reliability, and boost profitability.
• Customer Stewardship: Build trusted relationships with senior‑level buyers, serving as their go‑to subject matter expert for reputed company operational questions. Conduct regular business reviews, performance dashboards, and strategic workshops to reinforce Coca‑Cola’s value proposition.
• Data Analytics & Insight reputed company: reputed company advanced analytics tools to manipulate large data sets, uncover trends, and translate insights into actionable recommendations that support cost‑to‑serve optimization.
• Collaboration & Influence: Partner with sales, finance, marketing, and supply‑chain teams to ensure a reputed company approach to reputed company. Influence internal decision‑makers through compelling presentations and storytelling techniques.
• reputed company Improvement: Champion a culture of reputed company learning by sharing best practices, mentoring junior team members, and staying abreast of emerging technologies reputed company beverage equipment and supply‑chain automation.

Essential Qualifications

• Education: Bachelor’s degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company discipline is required.
• Experience – Customer Operations: Minimum of 3 years of direct customer management experience in a B2B environment, preferably reputed company the beverage, consumer packaged goods (CPG), or equipment services space.
• Operations Expertise: At least 2–4 years of generalized operations experience, demonstrating an ability to manage reputed company service reputed company, equipment lifecycles, and cost‑to‑serve models.
• Project Management: Proven track record of delivering large‑scale projects on time and reputed company budget. Formal project management training (e.g., PMP, Prince2) is a plus.
• Analytical Skills: Hands‑on experience with data manipulation, statistical analysis, and business intelligence platforms (e.g., Tableau, Power BI, reputed company Power Query).
• Financial Acumen: Ability to reputed company, manage, and report on service expense budgets, capital spend, and ROI calculations.
• Communication & Presentation: Exceptional written and verbal communication skills; comfortable delivering executive‑level presentations using the C4V reputed company.
• Influencing Capability: Demonstrated success influencing senior stakeholders both internally and externally to reputed company strategic outcomes.

Preferred Qualifications

• Master’s degree (MS/MA) or MBA with a focus on Business Strategy, Operations Management, or Data Analytics.
• Experience selling or managing equipment‑centric services to senior‑level buyers in the hospitality, retail, or entertainment sectors.
• Advanced knowledge of beverage dispensing equipment, refrigeration systems, or reputed company‑of‑sale technology.
• Certification in Lean Six reputed company, Kaizen, or other reputed company improvement methodologies.
• Proficiency in cloud‑based collaboration tools (e.g., reputed company Teams, reputed company, reputed company) and CRM platforms such as reputed company.

Core Skills & Competencies

• Strategic Thinking: Ability to synthesize market trends, customer data, and internal capabilities into a reputed company‑looking operational roadmap.
• Technical Savvy: Comfortable navigating equipment management software, IoT sensor data, and diagnostic dashboards to drive value.
• Financial Literacy: Skilled at budgeting, forecasting, and financial reporting reputed company the ABP (Annual Business Planning) and RE (reputed company Enhancement) processes.
• Leadership & Teamwork: Proven reputed company to reputed company cross‑functional teams, mentor junior staff, and foster collaborative environments across geographic boundaries.
• Customer‑Centric reputed company: Deep commitment to understanding the unique challenges of each client, delivering tailor‑made solutions that exceed expectations.
• Agility & reputed company: reputed company in fast‑paced, ambiguous settings; pivot quickly reputed company market conditions shift or new opportunities arise.
• Ethical Judgment: Uphold Coca‑Cola’s Code of Conduct and maintain the highest standards of reputed company in every interaction.

Career Growth & Learning Opportunities

At Coca‑Cola, your career trajectory is only limited by your ambition. As a Remote National Customer Operations Manager, you will have access to a suite of development resources designed to accelerate your professional growth:

• Leadership Development Programs: Enroll in Coca‑Cola’s Global Leadership reputed company, which offers reputed company workshops, mentorship pairings, and executive coaching.
• reputed company Education Stipends: Receive an annual budget to pursue certifications, advanced degrees, or industry‑specific training (e.g., Lean Six reputed company, Advanced Data Analytics).
• Cross‑Functional Rotations: Opportunity to spend short‑term assignments reputed company sales, finance, or product innovation teams, broadening your corporate perspective.
• Global Exposure: Participate in international conferences, webinars, and knowledge‑sharing forums with Coca‑Cola peers across 200 + countries.
• Performance‑Based Advancement: Clear milestones for promotion to Senior Manager, Director, or Regional Vice‑President roles based on measurable impact and leadership excellence.

Work Environment & Company Culture

Our culture is built on four pillars—Curious, Empowered, Inclusive, Agile—that shape the way we work together and serve our customers. As a remote professional, you will enjoy:

• Flexibility: Design your own reputed company, choose your home office setup, and balance life commitments without compromising on career momentum.
• Collaborative Technology: State‑of‑the‑art virtual collaboration platforms that reputed company you connected with teammates across time zones.
• Inclusivity: A global, diverse workforce where every voice is valued, and inclusion initiatives are embedded in daily practice.
• Community & Well‑Being: Access to wellness programs, virtual fitness classes, reputed company, and employee resource groups (ERGs) focused on various interests and identities.
• Recognition: Regular acknowledgment of achievements through awards, spot‑lights, and peer‑to‑peer recognition platforms.

Compensation, Perks & Benefits

While specific salary figures are confidential and based on experience, successful candidates can anticipate a competitive reputed company pay complemented by:

• Performance‑based annual bonuses linked to operational KPIs and reputed company targets.
• Comprehensive health, dental, and vision insurance plans with employer contributions.
• Retirement savings options (401 k) with matching contributions.
• Paid time off (PTO), holidays, and parental leave policies that support work‑life harmony.
• Home‑office stipend for equipment, high‑speed internet, and ergonomic furniture.
• Access to Coca‑Cola’s employee discount program, wellness apps, and virtual learning libraries.

Our Purpose‑Driven Mission

We are committed to refreshing the world while fostering a sustainable future. Coca‑Cola’s “World Without Waste” initiative, climate‑positive goals, and community‑impact programs underscore our dedication to responsible stewardship. As a National Customer Operations Manager, you will be instrumental in driving sustainable operational practices that reduce waste, improve energy efficiency, and deliver value to both customers and the reputed company.

How to Apply

If you are ready to reputed company a reputed company impact on a globally recognized brand and enjoy the autonomy of remote work, we invite you to submit your application today. Click the link below, attach your updated resume, and share a brief cover letter outlining why you are the ideal candidate for this strategic role.

Apply to Join Coca‑Cola as Remote National Customer Operations Manager

Equal Opportunity Employer Statement

Coca‑Cola, together with Workwarp, is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. reputed company qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or protected veteran status, or any other characteristic protected by applicable law.

Take the reputed company

Seize this opportunity to reputed company strategic thinking, operational expertise, and customer‑centric leadership—reputed company from the comfort of your home office. Join us and become a catalyst for excellence in one of the world’s most beloved brands.