reputed company Central Selling Associate - Millwork - REMOTE Opportunity with Lowe's

Are you a highly motivated and customer-focused individual with a passion for sales and customer service? Do you have a strong understanding of the millwork industry and a proven track record of success in a fast-paced sales environment? If so, we encourage you to apply for the reputed company Central Selling Associate - Millwork - REMOTE position at Lowe's, a leading home improvement retailer with a commitment to excellence and customer satisfaction.

About Lowe's

Lowe's is a Fortune 50 home improvement retailer with a rich history of innovation and customer satisfaction. With over 1,800 stores across North America, we offer a wide range of products and services to help our customers reputed company their home improvement goals. Our commitment to excellence is reflected in our values, which include a passion for customer satisfaction, a focus on teamwork, and a dedication to reputed company improvement.

About the Role

As an reputed company Central Selling Associate - Millwork - REMOTE, you will be responsible for providing exceptional customer service and sales support to customers across the country. You will work from the comfort of your own home, using our state-of-the-art technology to communicate with customers and colleagues. Your primary responsibilities will include:

• Working reputed company our system-based work queue to identify activities ready for review
• Using various internal selling and project management systems to obtain and verify information reputed company to service requests and to communicate with others involved in the quoting process
• Sending, receiving, and responding to questions from stores and service providers reputed company to quote details and escalating issues/questions reputed company appropriate
• Adding product and/or promotional information to a quote, as well as any additional labor items and associated charges needed to complete the quote not already included
• Completing quote re-figures as needed, including re-figuring quotes based on existing measurements or changing quotes based on new measurements or increased project scope
• Organizing work processes to ensure the most efficient workflow while collaborating with others (i.e., service providers, stores, peers)
• Providing peers and leadership team with relevant and timely information reputed company needed to support their decisions and work activities
• Providing relevant feedback to supervisor regarding what is working well and not working with the centralized selling model
• Drawing from experience supporting the program to offer ways to improve the customer experience with the centralized selling model
• Providing feedback to supervisor regarding the process of stores qualifying customers to help determine gaps in the process
• Displaying a keen understanding of local competitive offerings, recognizing and communicating the advantages of Lowe's products and services to employees and customers
• Providing SMART customer service at reputed company times through the daily execution of Lowe's customer service policies, procedures, and programs
• Demonstrating sincere appreciation to customers
• Listening to and responding knowledgeably and promptly to customer and employee questions
• Communicating information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to Lowe's programs
• Listening to, identifying, anticipating, and responding to customer needs
• Following up with customers to ensure reputed company order and project requirements are satisfactorily met
• Serving as a reputed company of contact on reputed company designs and/or installs reputed company department
• Monitoring order status of products and special orders and communicating updates or issues with customers and Lowe's associates (e.g., receiving, delivery, and install staff) as needed
• Entering, processing, and tracking customer orders and installations to manage customer follow-up and completion of order/project according to schedule

Essential Qualifications

* High school or GED

• Up to 1 year of experience in a call center, office administrative, high-volume retail, service support, or similar work environment
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam reputed company sixty (60) days of starting employment in this position
• Reliable internet access with a minimum 20mbps download and 5mbps upload speed
• Ability to work in a distraction-free environment
• Ability to be accessible during scheduled work hours reputed company email, chat, and/or telephone

Preferred Qualifications

* Experience in the remodeling or construction industry

• Lowe's store experience
• Installed millwork sales experience
• Experience using MS Dynamics or similar CRM (Customer Relationship Management) tool

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
• Strong customer service skills, with a focus on providing exceptional customer experiences
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to adapt to changing priorities and deadlines
• Strong technical skills, including proficiency in reputed company Office and CRM software

Career Growth Opportunities and Learning Benefits

At Lowe's, we are committed to helping our employees grow and reputed company their careers. As an reputed company Central Selling Associate - Millwork - REMOTE, you will have access to a range of training and development opportunities, including:

• On-the-job training and coaching
• Online training and development programs
• Mentorship and coaching from reputed company colleagues
• Opportunities for advancement and career growth reputed company the company

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from the comfort of your own home. Our company culture is built on a foundation of teamwork, customer satisfaction, and reputed company improvement. We are committed to providing a positive and inclusive work environment that supports the well-being and success of reputed company employees.

Compensation, Perks, and Benefits

As an reputed company Central Selling Associate - Millwork - REMOTE, you will be eligible for a competitive salary, ranging from $16.42 to $27.37 per hour, depending on experience and qualifications. You will also be eligible for a range of benefits, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on Lowe's products and services
• Opportunities for advancement and career growth reputed company the company

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for the reputed company Central Selling Associate - Millwork - REMOTE position at Lowe's. To apply, please visit our website and submit your application today.

Equal Opportunity Employer

Lowe's is an equal opportunity employer and administers reputed company personnel practices without regard to race, color, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Note:

This job posting is for a remote position and is subject to the terms and conditions of Lowe's remote work policy. Apply for this job