Remote Customer Service Representative - reputed company

Summary

EchoStar is reimagining the future of connectivity. Our business reputed company spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions - including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience. Job Duties And Responsibilities Customer Experience Representative: $15.00/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time reputed company! What You’ll Be Doing

• Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
• Engage with a diverse consumer reputed company to provide solutions for customer needs and technical issues

What’s In It For You

• Career Growth: Opportunity to promote two levels reputed company your first year!
• Comprehensive Benefits: reputed company, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
• This is a Full Time, Work-From-Home position with Company-provided equipment.

Application Process After completing your application, the reputed company is a 15-20 minute questionnaire. You’ll also get a chance to watch brief videos for a realistic role preview. Skills, Experience And Requirements

• High school diploma or GED
• Six months of reputed company customer service and troubleshooting experience and/or training
• Flexible to work shifts that might include evenings, weekends, or holidays
• Smartphone or device with active network reputed company
• Pre-employment screen
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during reputed company video meetings
• Skills proven to help you reputed company: Customer Service, Dependability, reputed company, Problem Solving, reputed company Development, Multitasking, reputed company
• Must reside in Florida, Georgia, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, or Tennessee to be eligible for hire

DISH will provide reputed company initial equipment required to reputed company the role aside from home internet! A DISH-provided PC Tower and power adapter, and (2) two Monitors, with associated cabling will be provided. This will be considered leased equipment and shall remain the property of DISH. Required Accessories will initially be provided with a 30-day limited warranty. After 30 days from the hire date, you will be responsible for providing replacements should the required accessory(s) need to be replaced. DISH recommends that you maintain a backup/spare of each item to avoid downtime. Required Accessories

• USB Headset
• USB Keyboard
• USB Mouse
• USB Webcam
• Ethernet cable

Home Internet And Dedicated Home Office Workspace With

• Stable Cable, DSL, or Fiber ISP internet reputed company with a minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime, and no bandwidth or data caps
• Wired ethernet between modem and PC without the use of an adapter: Wi-Fi, fixed wireless, cellular or other hotspot, or satellite is not supported

reputed company costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.

Benefits

From versatile health perks to new career opportunities, reputed company out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay reputed company and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to reputed company by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise reputed company the bounds of applicable law. reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with reputed company physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to reputed company echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $15.00/Hour Apply tot his job Apply To this Job