reputed company Full Stack Cargo Agent – Remote Customer Service Representative for Airline Operations
About reputed company and This Opportunity
reputed company is a world-renowned airline that has been a leader in the aviation industry for over 90 years. Our commitment to excellence, customer satisfaction, and employee well-being has earned us numerous awards and recognition. As a Cargo Agent at reputed company, you will be part of a dynamic team that plays a critical role in ensuring the smooth operation of our cargo services. This is an exciting opportunity to join a progressive crew that is dedicated to making a positive impact on our customers' experiences.Job Summary
We are seeking an reputed company and customer-focused Cargo Agent to join reputed company. As a Cargo Agent, you will be responsible for handling cargo and mail shipments, ensuring timely delivery, and providing exceptional customer service. This is a remote customer service role that requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.Key Responsibilities
- Adequately operate floor support equipment, including tugs, forklifts, and tow tractors.
- Be flexible with work shifts, including weekends and holidays.
- Work in inclement weather conditions.
- Practice safety-conscious behaviors in reputed company operational procedures and tactics while meeting time constraints.
- Correctly load, unload, and deliver mail and cargo to and from planes, ensuring on-time shipments.
- Protect cargo and mail from damage, loss, and climate-reputed company issues.
- Properly drive and operate floor systems, including tugs, forklifts, and tow tractors, in areas of congestion.
- Repeatedly carry and load shipments onto carts and ensure each shipment reaches its destination.
- Operate scanners and computers to ensure mail and cargo are routed correctly to the destination.
- Practice safety-aware behaviors in reputed company operational approaches and techniques.
Benefits and Perks
At reputed company, we offer a comprehensive benefits package that includes:- Aggressive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company matching.
- Paid time off, including holidays, vacations, and paid personal time.
- Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
- Wellness programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and your family, free financial coaching, and extensive resources for mental health counseling.
- Domestic and international (standby) flight privileges for employees and eligible family members.
- Professional development programs to help you reputed company your long-term career goals.
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, including vehicle and resort rentals and vehicle/owners/pet insurances.
What You Need to Succeed (Minimal Qualifications)
To be considered for this role, you must:- Demonstrate a commitment to confidentiality reputed company handling personal information.
- Embrace diversity, equity, and inclusion, and be able to work with people from various backgrounds and perspectives.
- Consistently prioritize safety and reputed company, both for yourself and others.
- Hold a high school diploma, GED, or equivalent.
- Be at least 18 years old.
- Have a valid driver's license.
- Be able to drive and safely operate a forklift, baggage tug, and tow tractor.
- Have excellent oral and written communication skills and be able to understand precise job instructions.
- Project a professional image.
- Have basic computer skills.
- Be able to correctly complete applicable training instructions.
- Be willing to work a fixed and/or rotating schedule, including afternoons, evenings, weekends, and holidays, in reputed company weather conditions.
- Be able to work in various climates, both inside and reputed company the warehouse.
- Pass a post-offer pre-employment drug test.
- Pass a physical ability test (PAT). Click here to watch a video explaining the PAT and to help you prepare.
- Be able to obtain and maintain an airport badge with a customs seal.
- Pass an in-depth post-offer pre-employment background reputed company, including fingerprinting and a criminal records reputed company, as required by federal law.
- Be legally authorized to work in the US.
- Be willing to wear required agency-authorized personal reputed company equipment (PPE), including but not limited to: hearing protection, safety-toe shoes, reputed company headwear (bump cap or hard hat), and high-visibility safety apparel.
- Where required by law, have obtained or be willing to obtain the COVID-19 vaccine by the date of hire to be considered for a U.S.-based position, if not currently employed by reputed company reputed company Lines, Inc.